A user is traveling internationally and needs to access a cloud app that requires MFA. They have their laptop but forgot their phone. They have a hardware token that is registered in Entra ID. What should you advise?

Ask the user to install an authenticator app on their laptop.

Reset the user's password to bypass MFA.

Temporarily disable MFA for the user.

Use the hardware token as the second factor.

A user needs to access files stored in an AWS S3 bucket from their Windows workstation. They have the necessary IAM credentials. What is the most appropriate way to give them access?

Create a shared folder on a local server and copy the S3 files there.

Use OneDrive to sync the S3 bucket to the user's computer.

Use the AWS Management Console or AWS CLI with the user's IAM credentials.

Map a network drive to the S3 bucket using the SMB protocol.

A company uses Google Drive for Business. A user needs to access their Drive files from a Windows 10 computer that is not domain-joined. The user has a Google account with MFA enabled. What is the best way to provide access?

Map a network drive to Google Drive using the SMB protocol

Use the 'net use' command with the user's Google credentials

Create a VPN connection to the corporate network and then access Google Drive

Install Google Drive for Desktop and sign in with the user's Google account

You have updated a Group Policy that assigns a drive mapping to a specific security group. A user in that group says the drive is not mapped. You run gpupdate /force on the user's computer, but the drive still does not appear. What should you check next?

Whether the user's computer is in the correct OU for the policy to apply.

Whether the user has mapped the drive manually.

Whether the user has the correct password.

Whether the user has MFA enabled.

CiscoCertified Support Technician (CCST) IT Support

Domain 3Objective 1

3.1. Assist Users with Establishing Access to Network-Based Resources. 100-140 Practice Questions (Page 6)

Part of the Connectivity and Resource Access Issues domain, which makes up ~17% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~3–6 in this domain), expect 1–2 from this objective — we provide 44 practice questions to prepare you well beyond it. (estimate)

44questions here

9free pages

9concepts

Questions 26–30

26foundation · medium
In a Windows domain, which component of Active Directory is responsible for authenticating users and computers?
Select an answer first
27expert · hard
A user is traveling internationally and needs to access a cloud app that requires MFA. They have their laptop but forgot their phone. They have a hardware token that is registered in Entra ID. What should you advise?
Select an answer first
28application · medium
A user needs to access files stored in an AWS S3 bucket from their Windows workstation. They have the necessary IAM credentials. What is the most appropriate way to give them access?
Select an answer first
29expert · medium
A company uses Google Drive for Business. A user needs to access their Drive files from a Windows 10 computer that is not domain-joined. The user has a Google account with MFA enabled. What is the best way to provide access?
Select an answer first
30expert · hard
You have updated a Group Policy that assigns a drive mapping to a specific security group. A user in that group says the drive is not mapped. You run gpupdate /force on the user's computer, but the drive still does not appear. What should you check next?
Select an answer first

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