CiscoCertified Support Technician (CCST) IT Support
Domain 2Objective 2
2.2. Assist End Users in Using Tools to Locate Information About Their Device. 100-140 Practice Questions (Page 3)
Part of the Hardware Issues domain, which makes up ~22% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~4–8 in this domain), expect 1–2 from this objective — we provide 45 practice questions to prepare you well beyond it. (estimate)
45questions here
9free pages
14concepts
Questions 11–15
- 11
A macOS user wants to see the IP address and MAC address of their network interfaces from the command line. Which command should they use?
Select an answer first - 12
A support technician needs to view detailed information about the motherboard and BIOS version of a Windows computer. Which built-in tool provides this information?
Select an answer first - 13
A technician needs to view the IPv4 and IPv6 addresses of a Windows computer. Which command should they use?
Select an answer first - 14
A macOS user wants to see which processes are using the most CPU. Which built-in utility should they open?
Select an answer first - 15
In macOS Activity Monitor, which tab shows the overall CPU usage and a graph of CPU activity over time?
Select an answer first
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