Given a User Request Scenario, Apply the Appropriate Security Controls Based on the Features and Capabilities of the Salesforce Sharing Model (e.g., Organization-Wide Defaults, Roles and the Role Hierarchy, Manual Sharing, Sharing Rules and Public Groups). PLATFORM-ADMINISTRATOR Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   In the Salesforce role hierarchy, which users gain access to a record that is owned by a user in a lower role?

   • AUsers in the same role as the owner.
   • BAll users in the organization regardless of role.
   • CUsers in roles above the owner's role in the hierarchy.
   • DUsers in roles directly below the owner's role.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A sales rep, Maria, owns a high-value Opportunity record. She wants her colleague, John, to see the record for a limited time while they collaborate on the deal. The Opportunity OWD is Private. Maria does not want to change any global settings. What is the most appropriate way for Maria to grant John access?

   • AUse the Share button on the Opportunity record to add John with Read Only access.
   • BChange the Opportunity OWD to Public Read Only so John can see all opportunities.
   • CAsk the admin to move John into the same role as Maria in the role hierarchy.
   • DCreate a sharing rule on Opportunity with John as the source and Maria as the target.
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A company's custom object 'Invoice__c' has OWD set to Private. The role hierarchy is: CFO > Finance Manager > Accountant. An Accountant named Sam owns an Invoice__c record. The CFO wants all Accountants to see all invoices owned by any Accountant, but NOT invoices owned by other roles. Which configuration meets this requirement?

   • ACreate a criteria-based sharing rule on Invoice__c with criteria 'Owner Role equals Accountant' and target = 'Accountants' group.
   • BCreate an owner-based sharing rule on Invoice__c with source = 'Accountants' public group, target = 'Accountants' public group, with Read Only access.
   • CChange the OWD for Invoice__c to Public Read Only, since all Accountants should see the records.
   • DRely on the role hierarchy, since all Accountants are in the same role and the hierarchy grants peer access.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   What is the purpose of sharing rules in Salesforce?

   • ATo automatically extend access to records based on criteria or record ownership.
   • BTo grant access to users above the record owner in the role hierarchy.
   • CTo allow record owners to share individual records with specific users.
   • DTo set the baseline access level for all records of an object.
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A company has a custom object 'Asset__c' with OWD set to Private. The company wants all members of the 'Field Technicians' public group to see all assets owned by any member of the 'Field Managers' public group. Which configuration should an administrator use?

   • AChange the OWD for Asset__c to Public Read Only and create a sharing rule to restrict access for non-technicians.
   • BAdd all Field Managers as members of the Field Technicians group so they can see each other's records.
   • CCreate a criteria-based sharing rule on Asset__c with criteria 'OwnerId equals Field Managers' and target = 'Field Technicians'.
   • DCreate an owner-based sharing rule on Asset__c with source = 'Field Managers' group, target = 'Field Technicians' group, with Read Only access.
   Reveal Solution Discussion Select an answer first