A user wants to sync their contacts from Outlook to Salesforce. The admin has enabled contact sync in the user's permission set. What else should the admin ensure?

The user's Outlook contacts are in a specific folder.

The user has enabled contact sync in their Lightning for Outlook settings.

The user has logged into Salesforce from Outlook.

The user has a Microsoft 365 license.

An admin needs to ensure that only certain users can sync their emails to Salesforce. Other users should not have the option to sync emails. How can the admin achieve this?

Disable email sync for all users in the org.

Use a profile to control email sync.

Ask users to manually disable email sync in their settings.

Create a permission set with email sync enabled and assign it to the selected users.

An admin is setting up Lightning for Outlook for a new user. The user has a Mac and uses Outlook for Mac. What should the admin check before installation?

Whether the user has a Salesforce license.

Whether the user has a Windows operating system.

Whether the user has a Microsoft 365 license.

Whether the user's Outlook for Mac version is supported by Lightning for Outlook.

Where can a user manage their personal synchronization preferences for Lightning for Outlook?

In the Outlook add-in pane after clicking the Salesforce icon.

In the Microsoft 365 admin center under add-in settings.

In the Salesforce Setup menu under Lightning for Outlook settings.

In the Salesforce mobile app under the settings tab.

A user wants to see emails sent from Outlook automatically logged to Salesforce, but does not want their calendar events synced. How should the admin configure this?

Disable both email and event sync.

Enable both email and event sync.

Enable email sync and disable event sync in the user's Lightning for Outlook settings.

Enable event sync and disable email sync.

SalesforceCertified Administrator

Domain 11Objective 2

Describe the Installation and Synchronization Options of Salesforce Lightning for Outlook. PLATFORM-ADMINISTRATOR Practice Questions (Page 2)

Part of the DESKTOP AND MOBILE ADMINISTRATION domain, which accounts for 1% of the PLATFORM-ADMINISTRATOR exam.

17questions here

4free pages

3concepts

1%of the exam

Questions 6–10

6application · medium
A user wants to sync their contacts from Outlook to Salesforce. The admin has enabled contact sync in the user's permission set. What else should the admin ensure?
Select an answer first
7application · medium
An admin needs to ensure that only certain users can sync their emails to Salesforce. Other users should not have the option to sync emails. How can the admin achieve this?
Select an answer first
8application · medium
An admin is setting up Lightning for Outlook for a new user. The user has a Mac and uses Outlook for Mac. What should the admin check before installation?
Select an answer first
9foundation · easy
Where can a user manage their personal synchronization preferences for Lightning for Outlook?
Select an answer first
10application · easy
A user wants to see emails sent from Outlook automatically logged to Salesforce, but does not want their calendar events synced. How should the admin configure this?
Select an answer first

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