A sales team uses Outlook 2016 on Windows 10. The admin wants to deploy Salesforce Lightning for Outlook to all team members. The team's IT policy prohibits users from installing add-ins themselves. Which deployment approach should the admin use?

Send each user the direct add-in download link and ask them to install it.

Use Microsoft's centralized deployment to push the add-in to all users.

Provide users with the add-in manifest file to import manually.

Instruct users to access the add-in from the Outlook 'Get Add-ins' store.

A user wants to see Salesforce data (like account details) in their Outlook emails. What feature of Lightning for Outlook enables this?

The Lightning for Outlook add-in pane

A user wants to sync their calendar events from Outlook to Salesforce, but only events with a specific category. The admin is unsure if this is possible. What should the admin tell the user?

The user can use a custom setting in Salesforce to filter events.

The user can sync only events they create, not events they accept.

Event sync in Lightning for Outlook syncs all events, not filtered by category.

The user can set up a rule in Outlook to filter events before they sync.

An organization wants to roll out Lightning for Outlook to a pilot group of 20 users before company-wide deployment. The admin needs to ensure only these users can install and use the add-in. What should the admin do?

Assign the Lightning for Outlook permission set to the pilot users.

Create a new profile and assign it to the pilot users.

Enable Lightning for Outlook for all users in the org.

Send the add-in link to all users and monitor who installs it.

Which browser or client requirement is necessary for the Salesforce Lightning for Outlook add-in to function?

The classic Outlook desktop client must be installed on a Windows machine.

Outlook on the web must be accessed through a supported browser like Microsoft Edge or Chrome.

A mobile device with the Outlook mobile app is required.

Internet Explorer 11 must be used for compatibility.

SalesforceCertified Administrator

Domain 11Objective 2

Describe the Installation and Synchronization Options of Salesforce Lightning for Outlook. PLATFORM-ADMINISTRATOR Practice Questions (Page 1)

Part of the DESKTOP AND MOBILE ADMINISTRATION domain, which accounts for 1% of the PLATFORM-ADMINISTRATOR exam.

17questions here

4free pages

3concepts

1%of the exam

Questions 1–5

1application · medium
A sales team uses Outlook 2016 on Windows 10. The admin wants to deploy Salesforce Lightning for Outlook to all team members. The team's IT policy prohibits users from installing add-ins themselves. Which deployment approach should the admin use?
Select an answer first
2application · medium
A user wants to see Salesforce data (like account details) in their Outlook emails. What feature of Lightning for Outlook enables this?
Select an answer first
3expert · hard
A user wants to sync their calendar events from Outlook to Salesforce, but only events with a specific category. The admin is unsure if this is possible. What should the admin tell the user?
Select an answer first
4application · medium
An organization wants to roll out Lightning for Outlook to a pilot group of 20 users before company-wide deployment. The admin needs to ensure only these users can install and use the add-in. What should the admin do?
Select an answer first
5foundation · easy
Which browser or client requirement is necessary for the Salesforce Lightning for Outlook add-in to function?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to PLATFORM-ADMINISTRATOR

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Salesforce. “PLATFORM-ADMINISTRATOR” is a trademark of its owner, used for identification only.