Describe the Relationships Between a Recipient List and a Suppression List. MARKETING-CLOUD-ACCOUNT-ENGAGEMENT-SPECIALIST Practice Questions (Page 4)

Questions 16–18

1. 16application · medium

   A marketing team has a recipient list of 1,000 customers and a suppression list of 100 contacts who have opted out. They also have a separate list of 50 VIP customers who should always receive emails, even if they are on the suppression list. What will happen when they send to the recipient list?

   • A950 customers receive the email; the 50 VIP customers are added from the VIP list.
   • B900 customers receive the email; the 100 opted-out contacts are excluded.
   • CAll 1,000 customers receive the email, including the 100 opted-out contacts.
   • D1,050 customers receive the email because the VIP list is merged with the recipient list.
   Reveal Solution Discussion Select an answer first
2. 17expert · hard

   A marketing team has a recipient list of 3,000 contacts and a suppression list of 400 contacts. They also have a list of 50 contacts who have complained about receiving too many emails but have not opted out. What is the best way to handle these 50 contacts?

   • AAdd them to the suppression list to prevent future emails.
   • BCreate a new recipient list for these 50 contacts.
   • CKeep them in the recipient list and send them fewer emails.
   • DRemove them from the recipient list but do not add them to the suppression list.
   Reveal Solution Discussion Select an answer first
3. 18foundation · easy

   Which statement correctly describes a recipient list in Marketing Cloud Account Engagement?

   • AIt is a list of contacts who have opted out of receiving marketing emails
   • BIt is a list of email addresses that have bounced and need to be removed
   • CIt is a collection of contacts used to determine who will be considered for an email send
   • DIt is a static set of contacts that never changes once created
   Reveal Solution Discussion Select an answer first