Describe the Relationships Between a Recipient List and a Suppression List. MARKETING-CLOUD-ACCOUNT-ENGAGEMENT-SPECIALIST Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   If a contact appears on both a recipient list and a suppression list in Marketing Cloud Account Engagement, what happens during an email send?

   • AThe contact is excluded from the send due to the suppression list
   • BThe contact is added to a separate list for manual review
   • CThe contact receives the email because they are on the recipient list
   • DThe contact receives the email only if they have previously opened an email
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A company has a recipient list of 2,500 contacts and a suppression list of 300 contacts. They also have a separate list of 100 contacts who have requested to be added back to communications. What will happen during the next send to the recipient list?

   • A2,200 contacts receive the email; the 300 suppressed contacts are excluded.
   • B2,300 contacts receive the email; the 100 re-added contacts are included.
   • C2,600 contacts receive the email because the re-added list is merged.
   • D2,500 contacts receive the email because the suppression list is ignored.
   Reveal Solution Discussion Select an answer first
4. 3application · easy

   A company has a recipient list of 5,000 leads and a suppression list containing 300 contacts who marked emails as spam. During a send, what is the total number of contacts who will actually receive the email?

   • A4,700, but only if the suppression list is explicitly linked to the recipient list in the send setup.
   • B5,000, because suppression lists do not affect recipient lists during standard sends.
   • C4,700, because the suppression list removes the overlapping contacts from the recipient list during the send.
   • D5,300, because suppression lists add contacts to the recipient list.
   Reveal Solution Discussion Select an answer first
5. 4application · easy

   A marketing manager needs to send a promotional email to a group of 1,000 leads who have expressed interest in a new product. They also have a suppression list of 50 contacts who have unsubscribed. What is the role of the recipient list in this scenario?

   • AIt is only used for automated journeys, not standard sends.
   • BIt is used to create the suppression list for future sends.
   • CIt overrides the suppression list and includes all 1,000 leads.
   • DIt defines the audience for the send, which is then filtered by the suppression list.
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A nonprofit sends a monthly newsletter to 10,000 subscribers in a recipient list. Recently, 200 contacts complained and opted out via your website form, and your team manually added them to a suppression list. When the next newsletter send runs, what will happen to those 200 contacts?

   • AThey will be excluded from the send automatically because suppression lists are checked against recipient lists at send time.
   • BThey will receive the newsletter but will be flagged in the send report as 'suppressed' for tracking purposes.
   • CThey will receive the newsletter because suppression lists only apply to automated journeys, not standard email sends.
   • DThey will be removed from the recipient list permanently before the send occurs.
   Reveal Solution Discussion Select an answer first