A company is launching an internal employee community. The HR director is concerned that employees will resist using the new platform. The consultant needs to secure buy-in from key stakeholders. Which approach is most effective?

Limit communication to the IT department to avoid overwhelming employees.

Mandate usage through a company-wide policy and require daily logins.

Launch the community without prior announcement to create a surprise effect.

Identify influential employees across departments to act as champions and involve them in the design and communication of the rollout.

Which activity is a key consideration when migrating data into a new Community?

Deleting all existing data to start fresh

Cleaning and deduplicating data before migration

Migrating data only after go-live

Migrating all historical data without review

Which element is essential in a communication plan for a Community rollout?

Sharing only technical details with end users

Defining the audience, message, channel, and timing for each communication

Limiting communication to a single email at go-live

Waiting until after launch to communicate any changes

Which testing activity is essential to ensure a stable Community launch?

Skipping testing to meet the launch deadline

Testing only in the production environment after go-live

Performing user acceptance testing (UAT) with real users

Which activity is part of the go-live phase of a Community rollout?

Deleting all test data from the sandbox

Monitoring system performance and user feedback immediately after launch

Designing the community's branding

SalesforceCertified Experience Cloud Consultant

Domain 1Objective 6

Outline the Considerations Required for a Successful Community Rollout. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 6)

Part of the IMPLEMENTATION domain, which accounts for 18% of the EXPERIENCE-CLOUD-CONSULTANT exam.

36questions here

8free pages

8concepts

18%of the exam

Questions 26–30

26application · medium
A company is launching an internal employee community. The HR director is concerned that employees will resist using the new platform. The consultant needs to secure buy-in from key stakeholders. Which approach is most effective?
Select an answer first
27foundation · easy
Which activity is a key consideration when migrating data into a new Community?
Select an answer first
28foundation · easy
Which element is essential in a communication plan for a Community rollout?
Select an answer first
29foundation · easy
Which testing activity is essential to ensure a stable Community launch?
Select an answer first
30foundation · easy
Which activity is part of the go-live phase of a Community rollout?
Select an answer first

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