SALESFORCESalesforce Certified Experience Cloud Consultant
The Salesforce Certified Experience Cloud Consultant certification validates your ability to design, build, and implement Experience Cloud (formerly Community Cloud) solutions that connect customers, partners, and employees. It is for consultants and architects who translate business requirements into secure, scalable digital experiences on the Salesforce platform. Earning this credential demonstrates your expertise in delivering engaging, personalized portals that drive business outcomes.
732 practice questions · Updated 2026-07-30
7Domains
34Objectives
221Concepts
732Questions
EXPERIENCE-CLOUD-CONSULTANT Curriculum
Every domain, objective, and concept the EXPERIENCE-CLOUD-CONSULTANT exam measures.
- Persona-based license determination
- License types overview
- External vs. internal user licensing
- Feature and access implications
- Cost and scalability considerations
- Community Infrastructure Components
- Community Performance Considerations
- Community Scalability Planning
- Community Security Infrastructure
- Community Integration Points
- Community Maintenance and Monitoring
- Deployment Type Overview
- Lightning Experience Deployment
- Classic Deployment
- Deployment Type Comparison
- Identify mobility requirements
- Assess mobile user experience
- Determine mobile feature requirements
- Consider responsive design
- Plan for mobile-specific functionality
- Align with business goals
- Integration Strategy Evaluation Framework
- Salesforce Integration Options
- Experience Cloud Integration Patterns
- Authentication and Authorization for Integrations
- Data Volume and Performance Considerations
- Security and Compliance in Integrations
- Error Handling and Monitoring
- Cost and Maintainability Trade-offs
- Rollout Planning
- Stakeholder Engagement
- Change Management
- Communication Plan
- Training and Enablement
- Data Migration and Integration
- Testing and Quality Assurance
- Go-Live and Post-Launch Support
- Identify Community User Limits
- Identify Community Storage Limits
- Identify Community Bandwidth Limits
- Identify Community Feature Limits
- Identify Community User License Types
- Identify Community Login and Session Limits
- Identify Community API Request Limits
- Identify Community Data Export Limits
- Identify Community User Record Limits
- Identify Community Page and Component Limits
- Custom Domain Overview
- Domain Requirements and Prerequisites
- Configuration Steps for Custom Domain
- DNS and CNAME Setup
- SSL Certificate Management
- Testing and Validation
- Troubleshooting Common Issues
- Identify collaboration security requirements
- Identify business process security requirements
- Identify document security requirements
- Map requirements to Experience Cloud security features
- Sharing and Users
- Person Accounts
- Profiles
- Objects
- Public Community Overview
- Enable Public Access
- Configure Guest User Profile
- Assign Public Access Permissions
- Set Up Public Pages
- Test Public Access
- Manage Public Security
- Identify Community User Types
- Enable Community Creation
- Configure Community Settings
- Set Up User Profiles and Permission Sets
- Create and Assign Community Roles
- Define Sharing Rules and OWD
- Provision User Accounts
- Manage User Activation and Onboarding
- Test and Verify User Access
- Topic Configuration Steps
- Topic Assignment and Management
- Mapping Topics to Knowledge Articles
- Topic-Based Navigation and Display
- Community User Login Basics
- Login Credentials and Password Management
- Single Sign-On (SSO) for Communities
- Login Flows and Authentication Policies
- Session Management and Timeouts
- Login Restrictions and IP Ranges
- Two-Factor Authentication (2FA) for Communities
- Troubleshooting Login Issues
- Email Setup Overview
- Configuring Email Deliverability
- Managing Email Templates
- Setting Up Email-to-Community
- Enabling Email Notifications
- Handling Bounced Emails
- Multilingual Setup Overview
- Language Selection and Defaults
- Translating Site Components
- Translating Content and Records
- Language Switching for Users
- Localization of Dates, Numbers, and Currency
- Testing and Maintenance
- Integration Scenarios
- Salesforce Product Capabilities
- Integration Patterns
- Community Types and Product Fit
- Licensing and Access Considerations
- Data Model and Sharing
- Automation and Workflow Integration
- External Services and APIs
- Governance and Best Practices
- Branding customization overview
- Applying themes
- Customizing colors and fonts
- Using branding images and logos
- Customizing the header and footer
- Editing page layouts
- Managing components
- Previewing and publishing changes
- Create Lightning pages
- Configure Lightning pages
- Assign Lightning pages
- Manage page variations
- Publish and activate pages
- Template component configuration basics
- Configuring component properties
- Data source and filter configuration
- Responsive and layout settings
- Component interactions and actions
- Troubleshooting and best practices
- Install Lightning Components
- Set Up Lightning Components
- Identify performance bottlenecks
- Leverage caching strategies
- Optimize Lightning components
- Use efficient data retrieval
- Minimize resource payloads
- Configure CDN and caching settings
- Monitor performance metrics
- Implement pagination and lazy loading
- Optimize Apex controllers and actions
- Leverage Experience Cloud-specific features
- User Access Models
- Community Member Management
- Profiles and Permission Sets
- Sharing Sets
- Sharing Rules
- Guest User Access
- External User Licenses
- Access Verification
- Dashboard Setup Steps
- Insights Configuration
- Dashboard Components
- Data Sources and Filters
- Dashboard Permissions
- Moderation Roles and Permissions
- Moderation Actions
- Moderation Workflows
- Moderation Settings
- Moderation Reports and Analytics
- Identify recommendation types
- Define recommendation criteria
- Set up recommendation source
- Configure recommendation display
- Test and activate recommendations
- Reputation Levels Overview
- Enable Reputation
- Define Reputation Levels
- Assign Points for Actions
- Test Reputation Configuration
- CMS Connect overview
- Supported CMS providers
- Content synchronization
- Content types and fields
- Setup and configuration
- Using CMS Connect content in Experience Cloud
- Personalization Methods Overview
- User-Based Personalization
- Audience Targeting
- Dynamic Content
- Personalization with CMS
- Contextual Personalization
- Testing and Optimization
- Chatter Questions Overview
- Asking a Question
- Answering a Question
- Best Answer Selection
- Chatter Groups Overview
- Creating and Managing Groups
- Group Membership and Roles
- Group Collaboration Features
- Use Cases for Questions and Groups
- Search Overview
- Searchable Objects and Content
- Search Configuration
- Search Filters and Facets
- Search Results Display
- Search and User Permissions
- Search Analytics and Optimization
- Translation Process Overview
- Enabling Translation Workbench
- Managing Translated Values
- Translating Custom Labels
- Translating Picklist Values
- Translating Page Layouts and Fields
- Publishing and Reviewing Translations
- Lightning templates overview
- Template capabilities
- Use cases for Lightning templates
- Lightning Bolt overview
- Lightning Bolt capabilities
- Use cases for Lightning Bolt
- Comparing Lightning templates and Lightning Bolt
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