A company wants to launch an employee community for HR self-service, where employees can view their own records and submit time-off requests. The company has Salesforce licenses for all employees. Which license and product combination is most appropriate?

Use a Salesforce Site with no license and public access to HR data.

Use Customer Community Plus licenses for all employees to access the same data.

Use Employee Community licenses with standard HR objects and a custom Flow for time-off requests.

Use Partner Community licenses to enable employees to access partner records.

A company has a partner community where partners submit a form to request a quote. The quote is generated by an external pricing engine. The company wants the quote to be created in Salesforce as a Quote object, and the pricing engine to be called to calculate the total. The company wants to avoid custom code. What is the most appropriate approach?

Use a scheduled job to create quotes and call the pricing engine.

Use an Apex trigger on the Quote object to call the pricing engine.

Use a Process Builder to create the Quote and a workflow rule to call the pricing engine.

Use a Flow to create the Quote, then use an external service action to call the pricing engine and update the total.

SalesforceCertified Experience Cloud Consultant

Domain 3Objective 5

Identify When to Integrate Salesforce Products into a Community. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 1)

Part of the COMMUNITY SETUP domain, which accounts for 22% of the EXPERIENCE-CLOUD-CONSULTANT exam.

26questions here

6free pages

9concepts

22%of the exam

Questions 1–5

1foundation · easy
A manufacturer wants to share product documentation, order status, and collaboration tools with its distributors to streamline joint business. Which business scenario is best addressed by integrating Salesforce products into a Community?
Select an answer first
2foundation · easy
Which Salesforce API is commonly used to query and update records from an external application?
Select an answer first
3application · medium
A company wants to launch an employee community for HR self-service, where employees can view their own records and submit time-off requests. The company has Salesforce licenses for all employees. Which license and product combination is most appropriate?
Select an answer first
4expert · hard
A company has a partner community where partners submit a form to request a quote. The quote is generated by an external pricing engine. The company wants the quote to be created in Salesforce as a Quote object, and the pricing engine to be called to calculate the total. The company wants to avoid custom code. What is the most appropriate approach?
Select an answer first
5foundation · easy
Which Salesforce product provides case management, knowledge base, and live agent chat capabilities that are commonly integrated into a customer service Community?
Select an answer first

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Identify When to Integrate Salesforce Products into a Community. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 1)

Questions 1–5

A manufacturer wants to share product documentation, order status, and collaboration tools with its distributors to streamline joint business. Which business scenario is best addressed by integrating Salesforce products into a Community?

Which Salesforce API is commonly used to query and update records from an external application?

A company wants to launch an employee community for HR self-service, where employees can view their own records and submit time-off requests. The company has Salesforce licenses for all employees. Which license and product combination is most appropriate?

Which Salesforce product provides case management, knowledge base, and live agent chat capabilities that are commonly integrated into a customer service Community?

Keep studying — COMMUNITY SETUP