Describe the Capabilities of Communities Search. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   An admin is configuring search for a customer community that contains thousands of knowledge articles and discussion posts. Users want to narrow results by article type and by the last modified date. What should the admin enable to meet this requirement?

   • ASearch synonyms for common terms
   • BSearch highlighting for result snippets
   • CSearch analytics to track queries
   • DSearch facets for the relevant fields
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   In a customer community, a user searches for 'billing' and sees a knowledge article that contains that term. The user's profile has access to the article, but the article's record type is not included in the community's search scope. What will happen?

   • AThe article will not appear in search results because it is outside the configured search scope.
   • BThe article will appear because the user has profile access.
   • CThe article will appear but without a snippet.
   • DThe article will appear only if the user uses the exact title as the search term.
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   Where can an administrator enable or disable search for an Experience Cloud community?

   • AIn the Salesforce Mobile App settings
   • BIn the Experience Cloud's Theme settings
   • CIn the Salesforce org's Security Controls
   • DIn the community's Search Settings page
   Reveal Solution Discussion Select an answer first
5. 4expert · medium

   A community admin is reviewing search analytics and sees that the query 'password reset' has a high number of searches but a low click-through rate. The admin also notices that the top result is a case, not a knowledge article. What is the best action?

   • AAdd more search facets to help users narrow down the case results.
   • BDisable search for cases to prevent them from appearing.
   • CCreate or promote a knowledge article specifically about password reset and ensure it ranks higher.
   • DIncrease the number of results per page to show more articles.
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   What is the primary purpose of facets in community search results?

   • ATo rank search results by popularity
   • BTo automatically translate search results into different languages
   • CTo allow users to narrow results by metadata such as category or type
   • DTo display search results in a graphical chart
   Reveal Solution Discussion Select an answer first