Describe the Capabilities of Communities Search. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A company runs a partner community where external partners need to search for knowledge articles and cases. The admin enabled Search and selected Salesforce as the search provider. However, partners report that case records do not appear in search results, even though they have access to those cases via sharing rules. What is the most likely reason?

   • APartners need the 'View All Data' permission to see cases in search.
   • BThe search provider must be changed to Salesforce Connect for external objects.
   • CCases are not enabled as a searchable object in the community's search settings.
   • DSearch results only show knowledge articles, not cases, by default.
   Reveal Solution Discussion Select an answer first
2. 22application · easy

   A company is planning to launch a customer community. They want customers to be able to find answers in knowledge articles and also find other community members who have expertise in specific topics. What capabilities of Communities Search should the admin highlight to meet this need?

   • ASearch can find people but only if they are in the same role.
   • BSearch can find content only if it is created by the user.
   • CSearch can only find content, not people.
   • DSearch can find both content (articles) and people (users) within the community.
   Reveal Solution Discussion Select an answer first
4. 23expert · medium

   A company is launching a community that will serve both customers and partners. Customers should only see published knowledge articles, while partners should also see private cases and files. The admin wants to minimize administrative overhead while ensuring correct visibility. What is the most efficient approach?

   • AUse one community with sharing rules and search scope configured per object.
   • BCreate two separate communities with different search scopes.
   • CUse a single community and make all content public to simplify search.
   • DEnable search for all objects and rely on the search provider to filter by user type.
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   What is the purpose of selecting a search provider in community search configuration?

   • ATo determine which search engine processes the search queries
   • BTo set the visual theme of the search results page
   • CTo define which users can access the search feature
   • DTo specify the language of the search interface
   Reveal Solution Discussion Select an answer first
6. 25foundation · easy

   What role do sharing rules play in community search?

   • AThey define the visual layout of search results
   • BThey determine the language of search results
   • CThey determine which records are visible in search results for each user
   • DThey control the search engine's indexing speed
   Reveal Solution Discussion Select an answer first