An admin notices that community users often search for 'refund policy' but then immediately refine to 'refund policy for damaged items'. The admin wants to reduce the number of refinements and improve the search experience. What should the admin do first?

Increase the number of results displayed per page.

Review search analytics to identify top queries and zero-result searches.

Add more search facets to the results page.

Enable search synonyms for 'refund' and 'policy'.

SalesforceCertified Experience Cloud Consultant

Domain 6Objective 4

Describe the Capabilities of Communities Search. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 7)

Part of the CONTENT domain, which accounts for 8% of the EXPERIENCE-CLOUD-CONSULTANT exam.

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Questions 31–31

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An admin notices that community users often search for 'refund policy' but then immediately refine to 'refund policy for damaged items'. The admin wants to reduce the number of refinements and improve the search experience. What should the admin do first?
Select an answer first

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Review the revealed explanations, or continue through the curriculum.

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Describe the Capabilities of Communities Search. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 7)

Questions 31–31

An admin notices that community users often search for 'refund policy' but then immediately refine to 'refund policy for damaged items'. The admin wants to reduce the number of refinements and improve the search experience. What should the admin do first?

Keep studying — CONTENT