Task 1 Develop and Foster Relationships with Project Stakeholders, Consistent with the Communication Management Plan, in Order to Enhance Support for the Project Schedule. PMI-SP Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A project manager is leading a large infrastructure project with multiple stakeholder groups. The sponsor has high influence and high interest, the end users have low influence and high interest, and a government regulator has high influence but low interest. The project is facing a potential schedule delay due to a permitting issue. The communication management plan specifies different engagement levels for each group. What is the most effective approach to maintain support for the schedule?

   • ADelay all communication until the permitting issue is resolved to avoid alarming stakeholders.
   • BFocus all communication on the regulator since they are causing the delay, and update the sponsor only after the issue is resolved.
   • CPrioritize communication with the sponsor and regulator, providing them with detailed impact analyses, while keeping end users informed with a summary.
   • DInform all stakeholders of the delay at the same time using the same communication channel to ensure fairness.
   Reveal Solution Discussion Select an answer first
2. 22application · medium

   A project manager is facilitating a meeting between the engineering team and the marketing team. The engineering team wants to delay a product launch by two weeks to fix a critical bug, while marketing insists on the original date due to a major advertising campaign. The communication management plan requires that schedule conflicts be resolved collaboratively. What should the project manager do?

   • AFacilitate a discussion where both teams present their constraints and explore options such as a partial launch or a phased rollout.
   • BSide with the engineering team because the bug is critical to product quality.
   • CSide with the marketing team because the advertising campaign is already paid for.
   • DMake the decision unilaterally to save time and present it to both teams.
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   What is the primary purpose of soliciting feedback from stakeholders regarding the project schedule?

   • ATo assign blame for schedule delays
   • BTo prove that the schedule is accurate
   • CTo understand stakeholder concerns and adjust engagement approaches
   • DTo document that communication occurred
   Reveal Solution Discussion Select an answer first
5. 24application · medium

   A project manager notices that the manufacturing lead has been silent during the last two schedule review meetings and has not responded to emails about a critical milestone. The communication management plan calls for biweekly one-on-one check-ins with key stakeholders. What should the project manager do to maintain trust and support for the schedule?

   • AAssume the manufacturing lead is busy and proceed with the current schedule without further inquiry.
   • BSend a formal warning to the manufacturing lead about non-compliance with the communication plan.
   • CRemove the manufacturing lead from the stakeholder list since they are not participating.
   • DSchedule the biweekly one-on-one check-in and use active listening to ask open-ended questions about the milestone concerns.
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   A project manager is developing the communication management plan for a new project. The stakeholder analysis shows that the regulatory body has high influence but low interest, and the project team has high interest but low influence. What should the project manager include in the communication plan?

   • AWeekly detailed reports for the regulatory body and monthly updates for the project team.
   • BQuarterly compliance summaries for the regulatory body and weekly status updates for the project team.
   • CNo communication with the regulatory body since they have low interest, and daily updates for the team.
   • DMonthly detailed reports for the regulatory body and daily updates for the project team.
   Reveal Solution Discussion Select an answer first