Task 1 Develop and Foster Relationships with Project Stakeholders, Consistent with the Communication Management Plan, in Order to Enhance Support for the Project Schedule. PMI-SP Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A project manager has identified a stakeholder who has low influence but high interest in the project schedule. The stakeholder is a subject matter expert whose input is needed for accurate task durations. The communication management plan specifies monthly updates for this stakeholder. What engagement strategy should the project manager use?

   • ATreat the stakeholder as a key player and include them in all steering committee meetings.
   • BActively engage the stakeholder by scheduling working sessions to gather their input on task durations and keep them informed of schedule changes.
   • CKeep the stakeholder informed with monthly updates and involve them only when their expertise is needed.
   • DMonitor the stakeholder with minimal engagement since they have low influence.
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2. 2application · medium

   A project manager is halfway through a 12-month construction project. A new regulatory requirement has emerged that will add a month to the schedule. The project manager has an updated stakeholder register and a communication plan that specifies monthly updates. What should the project manager do to sustain stakeholder support during this change?

   • AWait until the next monthly update to inform stakeholders about the schedule change.
   • BRe-analyze the stakeholder register to identify who is most affected, then communicate the change proactively with a revised schedule and mitigation plan.
   • CSend a generic email to all stakeholders stating that the schedule may change without providing details.
   • DUpdate the communication plan to remove all stakeholders who are not directly impacted by the regulatory change.
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4. 3expert · hard

   A project manager is managing a long-term project. A stakeholder who was initially classified as having low influence and low interest has recently been promoted to a senior leadership position, giving them high influence over resource allocation. The project manager has not updated the stakeholder register since project initiation. What should the project manager do to maintain support for the schedule?

   • AUpdate the stakeholder register and communication plan to reflect the stakeholder's new influence, and increase engagement accordingly.
   • BContinue with the current engagement strategy since the stakeholder's interest has not changed.
   • CSend the stakeholder a formal request for resources without updating the communication plan.
   • DWait for the stakeholder to approach the project manager before making any changes.
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5. 4application · medium

   A project manager is working with a stakeholder who has high influence and high interest in the schedule. The communication management plan specifies weekly email updates and monthly status meetings for this stakeholder. The stakeholder requests daily phone calls to discuss schedule progress. What should the project manager do?

   • ADelegate the daily calls to a junior team member without updating the communication plan.
   • BRefuse the request and continue with the weekly email updates as specified.
   • CReview the stakeholder's needs and propose a revised communication approach, such as a brief daily status dashboard, and update the communication plan accordingly.
   • DAgree to the daily phone calls to keep the stakeholder satisfied, even though it deviates from the plan.
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6. 5application · medium

   During a schedule review, the quality assurance manager insists that a two-week testing phase must be extended by five days, while the sponsor demands the project finish on the original date to meet a regulatory deadline. The communication management plan requires that schedule changes be agreed upon by both parties. What should the project manager do to resolve this conflict and maintain support for the schedule?

   • APresent the QA manager's data on testing risks to the sponsor and facilitate a negotiation to find a mutually acceptable schedule adjustment.
   • BAsk the sponsor to override the QA manager's request to keep the schedule unchanged.
   • CAccept the QA manager's request and extend the schedule without consulting the sponsor.
   • DTell the QA manager that the schedule is fixed and no changes are possible.
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