Task 5 PMI-PBA Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A hospital wants to implement a new electronic health record (EHR) system. The IT department has identified a cloud-based solution that is technically feasible and cost-effective. However, the legal department has concerns about data residency and compliance. The hospital's board wants a decision within a month. What should the business analyst do?

   • ADefer the decision to the legal department because they are responsible for compliance.
   • BReject the cloud solution because it cannot meet compliance requirements.
   • CRecommend the cloud solution because it is technically feasible and cost-effective.
   • DAssess the operational and financial feasibility of the cloud solution, including compliance and data residency requirements, before recommending.
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2. 22foundation · easy

   Which of the following is typically included in needs assessment documentation?

   • AThe team's daily stand-up meeting notes.
   • BThe detailed source code for the solution.
   • CThe defined business need and the rationale for the recommended solution approach.
   • DThe project's earned value metrics.
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4. 23foundation · easy

   What does 'stakeholder influence' refer to in the context of stakeholder analysis?

   • AThe ability of a stakeholder to affect the project's decisions or outcomes.
   • BThe stakeholder's level of interest in the project.
   • CThe number of meetings a stakeholder attends.
   • DThe stakeholder's position in the organizational hierarchy.
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5. 24application · medium

   A regional bank wants to reduce customer churn. The head of retail banking believes the cause is slow mobile app performance, while the IT director insists it is a lack of digital features. The business analyst is asked to define the business need before any solution is considered. Which action best aligns with defining the business need?

   • AImmediately commission a feasibility study for a new mobile app platform to address the perceived performance issues.
   • BFacilitate a workshop with both leaders and customer-facing staff to articulate the underlying problem and agree on a single, clear statement of the need.
   • CSurvey customers to quantify churn reasons, then let the data alone determine the business need without further stakeholder input.
   • DDocument the IT director's view as the official business need because technical limitations are the most likely root cause.
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6. 25expert · hard

   A city is planning a new public transit app. The business analyst has identified commuters, transit operators, and city officials as stakeholders. During the needs assessment, a local accessibility advocacy group requests to be included. The project sponsor is concerned about scope creep and wants to limit stakeholders. What should the business analyst do?

   • AAsk the sponsor to decide whether to include the group, since they are concerned about scope.
   • BAdd the advocacy group to the stakeholder list and assess their influence and impact on the project.
   • CExclude the group because they are not direct users of the app.
   • DInclude the group only if they have formal authority over the project.
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