Task 5 PMI-PBA Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   What is the main purpose of gathering stakeholder input during the needs assessment?

   • ATo finalize the project budget and schedule.
   • BTo collect relevant information and perspectives to understand the full context of the business need.
   • CTo select the solution approach without further analysis.
   • DTo assign blame for the current problems in the organization.
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A healthcare provider wants to improve patient appointment no-show rates. The business analyst has identified front-desk staff, physicians, and patients as key stakeholders. To gather input on the root causes, which technique would be most effective?

   • AReview historical appointment data and infer the causes without further stakeholder input.
   • BConduct separate focus groups with front-desk staff, physicians, and patients to collect diverse perspectives.
   • CSend a single survey to all stakeholders asking them to rank the top three causes of no-shows.
   • DInterview only physicians because they have the most clinical knowledge about patient behavior.
   Reveal Solution Discussion Select an answer first
4. 18application · medium

   A government agency is planning a new online permit system. The business analyst has identified the IT department, the permitting office, and the public as stakeholders. During a review, a manager from the legal department points out that they are not on the list but will be affected by data privacy requirements. What should the business analyst do first?

   • AAsk the IT department if legal involvement is necessary, since they are the primary technical stakeholder.
   • BAdd legal to the stakeholder list and assess their influence and impact on the project.
   • CInclude legal only if they have budget authority for the project.
   • DProceed without legal because they were not identified in the initial stakeholder analysis.
   Reveal Solution Discussion Select an answer first
5. 19foundation · easy

   Which of the following is an example of a stakeholder in a business analysis effort?

   • AThe project management software used to track tasks
   • BA customer who will use the new system
   • CThe physical office building where the team works
   • DThe business analyst's personal computer
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6. 20expert · hard

   A business analyst has defined a business need for a new inventory management system. The need was based on input from the warehouse manager and the IT director. However, the CFO questions whether the need is worth addressing given the costs. The business analyst must validate the business need. What is the most appropriate action?

   • ARevise the business need to reduce costs, even if it no longer addresses the original problem.
   • BReview the business need with the CFO and other key stakeholders to confirm it accurately reflects the problem and is worth addressing.
   • CAsk the CFO to approve the business need without further review, since they control the budget.
   • DProceed with the solution design because the need was defined with input from two key stakeholders.
   Reveal Solution Discussion Select an answer first