A telecommunications company implemented a new billing system. The implementation plan included a parallel run with the legacy system for one month. However, due to resource constraints, the parallel run was shortened to two weeks. The new system is now live, and the legacy system has been decommissioned. The business analyst is reviewing the implementation. What should the business analyst do?

Document the shortened parallel run and assess whether it introduced any risks to billing accuracy.

Request that the acceptance criteria be revised to reflect the shorter parallel run.

Recommend reactivating the legacy system to complete the full parallel run.

Ignore the deviation because the new system is live and functioning.

A business analyst is evaluating a new customer relationship management (CRM) system. Which action best represents evaluating solution performance?

Calculating the return on investment (ROI) of the CRM

Reviewing the project schedule to see if milestones were met

Comparing the CRM's response time to the service-level agreement (SLA) target

Confirming that all user stories in the release are marked 'done'

What is the main purpose of evaluating solution value?

To measure the business value delivered against the expected benefits and justify its continued use or replacement

To compare actual performance against the performance criteria

To review the implementation process for adherence to the plan

To determine if the solution meets the acceptance criteria for sign-off

What is the primary purpose of evaluating solution acceptance?

To measure the business value delivered by the solution

To compare actual performance against the business case targets

To review the implementation process for deviations from the plan

To determine if the solution meets the acceptance criteria and is ready for final sign-off

PMIProfessional in Business Analysis

Domain 5Objective 1

Task 1 PMI-PBA Practice Questions (Page 2)

Part of the Evaluation domain, which accounts for 10% of the PMI-PBA exam. PMI does not publish an official question count, but from its 240-minute exam (~95–160 total, ~10–16 in this domain), expect 3–4 from this objective — we provide 24 practice questions to prepare you well beyond it. (estimate)

24questions here

5free pages

4concepts

10%of the exam

Questions 6–10

6application · medium
A telecommunications company implemented a new billing system. The implementation plan included a parallel run with the legacy system for one month. However, due to resource constraints, the parallel run was shortened to two weeks. The new system is now live, and the legacy system has been decommissioned. The business analyst is reviewing the implementation. What should the business analyst do?
Select an answer first
7foundation · easy
A business analyst is evaluating a new customer relationship management (CRM) system. Which action best represents evaluating solution performance?
Select an answer first
8foundation · easy
A business analyst is conducting a walkthrough of the delivered solution with stakeholders to verify that each acceptance criterion has been met. This activity is part of which evaluation?
Select an answer first
9foundation · easy
What is the main purpose of evaluating solution value?
Select an answer first
10foundation · easy
What is the primary purpose of evaluating solution acceptance?
Select an answer first

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Task 1 PMI-PBA Practice Questions (Page 2)

Questions 6–10

A business analyst is evaluating a new customer relationship management (CRM) system. Which action best represents evaluating solution performance?

A business analyst is conducting a walkthrough of the delivered solution with stakeholders to verify that each acceptance criterion has been met. This activity is part of which evaluation?

What is the main purpose of evaluating solution value?

What is the primary purpose of evaluating solution acceptance?

Keep studying — Evaluation