Task 6 PMI-PBA Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A business analyst is defining acceptance criteria for a new claims processing system. The operations team wants the system to process claims within 24 hours, but the IT team warns that this may require additional infrastructure investment. The finance department requires that the system reduce processing costs by 15%. The BA must write criteria that balance these constraints. Which set of criteria best addresses the trade-offs?

   • AProcess claims within 24 hours, with no explicit cost reduction target.
   • BProcess 90% of claims within 24 hours, reduce processing costs by 15%, and allow for infrastructure upgrades as needed.
   • CProcess 100% of claims within 24 hours and reduce processing costs by 15%.
   • DReduce processing costs by 15%, with no time-bound processing requirement.
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A business analyst has finalized acceptance criteria for a new mobile app. The criteria have been reviewed and refined with stakeholders. The BA now needs to obtain formal sign-off. Which step is most appropriate?

   • AInclude the acceptance criteria in the project charter without additional signatures.
   • BDocument the final version of the acceptance criteria and have each relevant stakeholder sign the document.
   • CWait until the solution is built to confirm that the criteria are met before obtaining sign-off.
   • DVerbally confirm with the project manager that the criteria are acceptable.
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4. 3expert · hard

   A business analyst is obtaining sign-off on acceptance criteria for a new inventory forecasting system. The criteria have been validated, but the sales director is on leave and cannot sign off. The project timeline is tight, and the development team is ready to start. What is the best course of action?

   • AAsk the project sponsor to sign off on behalf of the sales director.
   • BDelay the project until the sales director returns to obtain their sign-off.
   • CObtain sign-off from the sales director's manager, who is familiar with the requirements.
   • DProceed with sign-off from available stakeholders and document the sales director's absence.
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5. 4foundation · easy

   During a validation session, a stakeholder suggests adding a new acceptance criterion that conflicts with an existing one. What is the most appropriate action for the business analyst?

   • ARemove the existing criterion to avoid conflict
   • BEscalate the issue to the project sponsor without discussion
   • CFacilitate a discussion to resolve the conflict and reach a mutual agreement
   • DImmediately add the new criterion to the document to satisfy the stakeholder
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6. 5application · medium

   A business analyst is preparing to obtain sign-off on acceptance criteria for a new payment processing system. The criteria have been validated with stakeholders, but the finance director is unavailable for the sign-off meeting. What is the best course of action?

   • AAsk the finance director's deputy to sign off on their behalf.
   • BObtain verbal approval from the finance director over the phone and document it.
   • CProceed with sign-off from the available stakeholders and note the finance director's absence.
   • DReschedule the sign-off meeting to a time when the finance director can attend.
   Reveal Solution Discussion Select an answer first