Task 1 Empower Teams PMI-ACP Practice Questions (Page 6)

Questions 26–28

1. 26expert · medium

   A team has completed a self-assessment and the results show a significant gap between how the team rates its own collaboration and how the product owner rates it. The team believes they are collaborating well, but the product owner sees a lack of transparency. The agile coach wants to use this data to improve. What is the most effective approach?

   • AIgnore the discrepancy and focus on other areas of the assessment that show more agreement.
   • BSide with the product owner and create a plan to improve transparency, as they are the customer.
   • CFacilitate a joint session with the team and the product owner to discuss the different perspectives and find common ground.
   • DSide with the team and reassure them that they are doing a good job, as the product owner may not understand the team's process.
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2. 27foundation · easy

   In a sprint planning meeting, a team member is leaning forward, nodding, and making eye contact. These non-verbal cues most likely indicate:

   • AFatigue and low energy
   • BEngagement and interest
   • CDisagreement with the plan
   • DDistraction and boredom
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3. 28expert · medium

   A promising team member has been struggling with confidence. They have the technical skills but hesitate to speak up in meetings and often defer to others. The agile coach wants to help this person grow. The team member has asked for advice on how to be more assertive. What is the most appropriate approach for the coach?

   • APair them with a more assertive team member to observe how they handle meetings.
   • BShare a personal story about how you overcame a lack of confidence early in your career.
   • CAsk them what holds them back from speaking up and what small step they could take in the next meeting to be more assertive.
   • DProvide a list of assertive communication techniques and ask them to practice in the next meeting.
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