Task 6 Actively Engage Customers PMI-ACP Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   At the end of an iteration, the team demonstrates a new search feature to the customer. The customer says, 'This is not what I asked for. I wanted the search results to include filters.' The team had written acceptance criteria that said 'search results display within two seconds' but did not mention filters. What should the team do?

   • AImmediately start coding the filters in the current iteration, even if it means going over the iteration timebox.
   • BExplain that the acceptance criteria were met and the feature is complete.
   • CAcknowledge the gap, add filters to the backlog, and plan to include them in a future iteration.
   • DAsk the customer to write a formal change request and submit it to the project manager.
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2. 7foundation · easy

   In agile, who should be involved in defining acceptance criteria for an iteration deliverable?

   • AOnly the product owner
   • BOnly the quality assurance team
   • CThe customer and the development team
   • DOnly the project manager
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4. 8foundation · easy

   During the sprint review, the customer examines the new feature. Which action best represents deliverable validation?

   • AThe team discusses how to improve their velocity
   • BThe product owner updates the release plan
   • CThe team celebrates the completion of the sprint
   • DThe customer checks the feature against the acceptance criteria defined at the start of the iteration
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5. 9foundation · easy

   What is the primary purpose of deliverable validation in an agile iteration?

   • ATo assign tasks for the next sprint
   • BTo document the lessons learned from the iteration
   • CTo estimate the remaining work for the next iteration
   • DTo confirm that the deliverable meets the agreed-upon acceptance criteria
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6. 10expert · hard

   A team is building a new analytics platform for a university. The project sponsor is the dean of research, but the platform will be used by faculty and graduate students. The dean has a specific vision for the platform's features, but the faculty have expressed different needs. The team has limited time to deliver the first release. What is the most effective way to identify the customer needs?

   • APrioritize the dean's vision because they are the sponsor and control the funding.
   • BUse the dean's vision as the basis for the first release and gather feedback after deployment.
   • CConduct a series of interviews with a representative group of faculty and graduate students to understand their research workflows.
   • DForm a focus group with the dean and a few faculty members to discuss requirements.
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