Stakeholder Relationship and Risk Management PGMP Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   A stakeholder is concerned that the program will not deliver the expected benefits. What is the best way to address this concern and build support?

   • AProvide evidence of program progress and benefits
   • BAsk the stakeholder to trust the process
   • CPromise that all benefits will be delivered
   • DIgnore the concern as unfounded
   Reveal Solution Discussion Select an answer first
2. 22application · medium

   A program manager is preparing for a quarterly steering committee review. The committee chair has privately expressed concern that the program's benefits realization timeline is unrealistic, but has not raised this formally. The program manager wants to surface this concern in a structured way. What should the program manager do first?

   • ASend a program-wide survey to all stakeholders to gather similar concerns.
   • BRaise the concern during the steering committee meeting to ensure full transparency.
   • CConduct a one-on-one interview with the committee chair to explore the concern and capture it as a potential risk.
   • DAdd the concern to the program risk register as a high-priority risk based on the chair's private comment.
   Reveal Solution Discussion Select an answer first
4. 23application · medium

   A program manager has identified a significant risk related to regulatory changes that was raised by a stakeholder. The risk has been evaluated and prioritized. What is the next step to ensure this risk is properly managed?

   • AWait for the regulatory change to occur before taking any action.
   • BCommunicate the risk to all stakeholders and ask for their input on how to respond.
   • CAssign a risk owner and define a response strategy, then document both in the program risk management plan.
   • DAdd the risk to the program risk register and close it out as accepted.
   Reveal Solution Discussion Select an answer first
5. 24application · medium

   A program manager is communicating program status to two different stakeholder groups: the steering committee and the program's operational team. The steering committee wants high-level summaries of benefits and risks, while the operational team wants detailed task-level updates. What should the program manager do?

   • ASend the same detailed report to both groups to ensure consistency.
   • BAsk the steering committee to request more detail if they need it.
   • CSend the same high-level summary to both groups to avoid confusion.
   • DCreate two separate communication streams tailored to the needs of each group.
   Reveal Solution Discussion Select an answer first
6. 25foundation · easy

   A program manager wants to develop a positive relationship with a steering committee member who is skeptical about the program. Which approach is most likely to build a constructive relationship?

   • AAvoid engaging with them until they change their attitude
   • BLimit their access to program information
   • CDismiss their concerns as unfounded
   • DActively listen to their concerns and address them
   Reveal Solution Discussion Select an answer first