Stakeholder Relationship and Risk Management PGMP Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Which action is most effective for building trust with program stakeholders?

   • AConsistently delivering on commitments
   • BAvoiding difficult conversations
   • CMaking decisions without stakeholder input
   • DSharing only positive program news
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2. 17foundation · easy

   A program manager is planning communications for a sponsor who prefers concise, high-level updates. Which communication approach is most appropriate?

   • AProvide a detailed technical report
   • BShare all program documentation
   • CSend a brief executive summary with key highlights
   • DUse a lengthy presentation with extensive data
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4. 18application · medium

   A program manager is working with a sponsor who has a very formal communication style and prefers concise, data-driven updates. The program manager has been sending informal, narrative-heavy emails. The sponsor has started to disengage. What should the program manager do?

   • AAdjust the communication style to match the sponsor's preference for concise, data-driven updates.
   • BAsk the sponsor to provide feedback on the current communication style.
   • CContinue with the current style, as the sponsor will eventually adapt.
   • DIncrease the frequency of the informal emails to keep the sponsor informed.
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5. 19application · medium

   A program manager is leading a program that is facing budget cuts. A key stakeholder is skeptical about the program's value and is considering withdrawing support. What is the best way for the program manager to cultivate this stakeholder's support?

   • APresent a revised business case that clearly demonstrates the program's value and aligns benefits with the stakeholder's priorities.
   • BReassure the stakeholder that the budget cuts will not affect the program's outcomes.
   • CAsk the sponsor to provide additional funding to maintain the original scope.
   • DReduce the scope of the program to fit the new budget without consulting the stakeholder.
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6. 20application · medium

   A program manager is conducting a risk identification workshop with a diverse group of stakeholders. A junior stakeholder is hesitant to speak up, but the program manager suspects they have valuable insights. What is the most effective technique to elicit risks from this stakeholder?

   • AUse a round-robin technique where each participant is invited to share one risk in turn.
   • BAsk the more senior stakeholders to share their risks first to set the tone.
   • CConduct the workshop as a brainstorming session without any structure.
   • DAsk the junior stakeholder directly to share their thoughts in front of the group.
   Reveal Solution Discussion Select an answer first