Stakeholder Relationship and Risk Management PGMP Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   After evaluating stakeholder-identified risks, what is the next step in integrating them into the program risk management plan?

   • AClose the risks immediately
   • BTransfer the risks to the project managers
   • CIgnore risks that are not in the original plan
   • DDocument the risks and assign an owner
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2. 12application · medium

   During a program risk review, a stakeholder from the finance department raises a concern about potential cost overruns due to currency fluctuations. The program manager has not previously considered this risk. What should the program manager do first?

   • ACapture the concern as a potential risk and assess its probability and impact.
   • BAsk the stakeholder to provide a detailed analysis of the currency risk before taking any action.
   • CAdd the risk to the risk register with a high priority based on the stakeholder's concern.
   • DReassure the stakeholder that currency fluctuations are already accounted for in the budget.
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4. 13expert · hard

   A program manager is facilitating a risk identification workshop. A powerful sponsor repeatedly raises the same operational risk, which the program manager believes is already well-managed. The sponsor's insistence is consuming workshop time and may be masking other risks. The program manager must balance the sponsor's input with the need to identify a full range of risks. What should the program manager do?

   • AEnd the workshop and schedule a separate session to focus on the sponsor's concern.
   • BExplain to the sponsor that the risk is already managed and ask them to move on.
   • CAcknowledge the sponsor's concern, document it as a risk, and schedule a separate follow-up to discuss it in detail.
   • DAllow the sponsor to continue discussing the risk until they are satisfied.
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5. 14application · medium

   A program manager is leading a program that is experiencing delays. A key stakeholder is frustrated and has threatened to withdraw support. The program manager believes the delays are temporary and the program will recover. What is the best way to maintain the stakeholder's support?

   • ADownplay the delays to avoid alarming the stakeholder.
   • BPromise that the program will be back on schedule within a week.
   • CProvide a transparent update on the delays, the root cause, and a credible recovery plan.
   • DAsk the sponsor to speak with the stakeholder to reassure them.
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6. 15expert · hard

   A program manager is communicating with two key stakeholders who have conflicting communication preferences. Stakeholder A prefers detailed, data-heavy reports, while Stakeholder B prefers concise, high-level summaries. The program manager has limited time to prepare communications. What is the most effective approach?

   • ACreate two versions of the communication, tailored to each stakeholder's preference.
   • BAsk the stakeholders to agree on a single communication format.
   • CSend the high-level summary to both stakeholders, as it is more concise.
   • DSend the detailed report to both stakeholders, as it contains more information.
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