Manage Knowledge and Continuous Improvement PGMP Practice Questions (Page 6)

Questions 26–28

1. 26expert · hard

   A program manager is leading a program that has a tight schedule and limited budget. The team has identified several improvement opportunities, but implementing all of them would require significant time and resources. The program sponsor wants to see tangible benefits from continuous improvement without jeopardizing the program's objectives. What should the program manager do?

   • APrioritize improvement opportunities based on their potential impact on program objectives and implement the highest-value ones within the available constraints.
   • BImplement all identified improvements to maximize the benefits of continuous improvement.
   • CAsk the sponsor to increase the budget to allow for all improvements to be implemented.
   • DDefer all improvements until the program is complete to avoid any disruption.
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2. 27application · medium

   A program manager is reviewing the outcomes of a completed component project. The project exceeded its budget due to underestimating the effort required for regulatory compliance. The program has several upcoming components that will also face regulatory requirements. What should the program manager do?

   • ARequest additional funding from the sponsor to cover the budget overrun.
   • BAdd a contingency reserve to the program budget to cover potential cost overruns in future components.
   • CDocument the budget overrun in the project closure report and move on to the next component.
   • DCapture the estimation error as a lesson learned and update the estimation guidelines for the program to include regulatory compliance effort.
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3. 28expert · hard

   A program manager is creating a knowledge repository for a program that will last several years. The program manager is concerned that the repository will become outdated and difficult to maintain. What is the most important factor for the long-term usefulness of the repository?

   • APopulating the repository with as much information as possible at the start of the program.
   • BChoosing a sophisticated knowledge management software tool with advanced features.
   • CRestricting access to the repository to a few experts to ensure quality.
   • DEstablishing a process for regular review and update of the repository content, with assigned ownership.
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