Task 1 Demonstrate an Understanding of Business Analysis (BA) Roles and Responsibilities. CAPM Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A company is adopting a new procurement system. The chief procurement officer (CPO) is accountable for the procurement process and will approve the new system. The procurement team lead will manage daily operations. The product manager for the software vendor owns the product roadmap. The product owner from the vendor manages the backlog. The company's legal team must approve the contract. During requirements gathering, the business analyst receives conflicting requirements from the procurement team lead and the product owner. The CPO is unavailable for two weeks. What is the most appropriate action for the business analyst?

   • AFacilitate a meeting between the procurement team lead and the product owner to clarify the conflict and find a mutually acceptable solution.
   • BEscalate the conflict to the product manager from the vendor.
   • CWait for the CPO to return to resolve the conflict.
   • DAccept the product owner's requirements because they are from the vendor.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   In an agile software development project, a stakeholder is responsible for maximizing the value of the product by managing the product backlog and prioritizing features based on customer needs. Another stakeholder is responsible for the long-term product strategy, market positioning, and the product roadmap across multiple releases. Which pair of roles is described?

   • AProcess owner and process manager
   • BProduct manager and process owner
   • CProduct owner and process manager
   • DProduct owner and product manager
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   Which of the following is an example of an external stakeholder in a business analysis project?

   • AA manager from another department within the same organization.
   • BA member of the project team who is employed by the organization.
   • CAn executive sponsor from the organization's leadership team.
   • DA regulatory agency that oversees the industry in which the organization operates.
   Reveal Solution Discussion Select an answer first
5. 14expert · hard

   A business analyst is working on a project where a product manager and a process owner are both involved. The product manager wants to add a new feature to the product roadmap that will require a significant change to an existing business process. The process owner is concerned that the change will disrupt daily operations. The BA needs to document the requirements. What is the most appropriate action?

   • ADocument both perspectives and facilitate a discussion to identify the impact and potential trade-offs.
   • BEscalate the issue to the project sponsor immediately.
   • CRecommend that the process owner approve the feature without discussion.
   • DDocument the product manager's feature request and ignore the process owner's concerns.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   Which stakeholder role is most concerned with the day-to-day execution and continuous improvement of a specific operational workflow, such as the accounts payable process?

   • AProcess owner
   • BProcess manager
   • CProduct owner
   • DProduct manager
   Reveal Solution Discussion Select an answer first