Task 1 Demonstrate an Understanding of Business Analysis (BA) Roles and Responsibilities. CAPM Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   What is the key distinguishing factor between internal and external stakeholders in a business analysis context?

   • AInternal stakeholders are only involved at the start of the project, while external stakeholders are involved throughout.
   • BInternal stakeholders are always more important than external stakeholders.
   • CExternal stakeholders only provide funding, while internal stakeholders provide requirements.
   • DInternal stakeholders are part of the organization, while external stakeholders are outside of it.
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2. 2application · medium

   A project is experiencing delays because the business analyst is unsure who has the authority to approve changes to the project scope. The project manager and the process owner both believe they have this authority. What is the most likely root cause of this issue?

   • AThe project lacks a clear definition of roles and responsibilities.
   • BThe project manager is not communicating with the process owner.
   • CThe process owner should not be involved in scope decisions.
   • DThe business analyst is not skilled enough to manage stakeholders.
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4. 3expert · hard

   A company is transitioning from a traditional project management approach to an agile framework. In the past, a single 'product manager' role handled both strategic roadmap decisions and detailed requirement prioritization. Now, the company is introducing a separate 'product owner' role. The current product manager is resistant, believing the new role will undermine their authority. What is the best way for the business analyst to address this concern?

   • AAsk the project sponsor to remove the product manager from the project.
   • BRecommend that the product manager also serve as the product owner to avoid conflict.
   • CExplain that the product owner will report to the product manager, preserving the product manager's authority.
   • DClarify the distinct responsibilities of each role and how they complement each other, emphasizing that the product manager retains strategic authority.
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5. 4expert · hard

   A business analyst is assigned to a project with a tight deadline. The project has a process owner, a process manager, a product manager, and a product owner. The BA notices that the process owner and the product manager both believe they have the authority to approve changes to the project's requirements. This ambiguity is causing delays. What is the most effective way for the BA to resolve this?

   • ADocument the ambiguity and ask the project sponsor to clarify the decision rights for requirement changes.
   • BAsk the process owner to defer to the product manager because the product manager owns the roadmap.
   • CProceed with the requirements that both stakeholders agree on and defer the rest.
   • DDecide that the process owner has authority because they are accountable for the process.
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6. 5application · medium

   A business analyst is working on a project to develop a new internal tool. The project has a product manager who is responsible for the product's market strategy and long-term vision. The project also has a product owner who is responsible for the product backlog and prioritizing work for the development team. The BA needs to understand the detailed requirements for the next sprint. Who should the BA consult?

   • AThe end users, to understand their needs.
   • BThe product owner, to understand the prioritized backlog items.
   • CThe project sponsor, to understand the budget.
   • DThe product manager, to understand the long-term vision.
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