Understand the Differences Between Value Streams and Practices and How Those Differences Impact Direction, Planning and Improvement (3.3, 3.3.1-2, 7.3.3, 7.3.3.1-3) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 6)

Questions 26–28

1. 26foundation · easy

   How can an organization effectively plan and improve its activities using value streams and practices?

   • ABy focusing only on practices, as they are the most important
   • BBy designing practices first, then creating value streams around them
   • CBy focusing only on value streams, as practices are not relevant
   • DBy designing value streams first, then aligning practices to support them, and using both to drive improvement
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   How do value streams and practices differ in their structure?

   • AValue streams are sequences of steps, while practices are sets of resources
   • BValue streams are organized by functional departments, while practices are organized by service
   • CValue streams are used for planning, while practices are used for improvement
   • DValue streams are static, while practices are dynamic
   Reveal Solution Discussion Select an answer first
3. 28foundation · easy

   What is the relationship between value streams and practices?

   • AValue streams are supported by practices, and practices are applied within value streams
   • BValue streams are a type of practice
   • CValue streams are independent of practices
   • DPractices are defined by value streams
   Reveal Solution Discussion Select an answer first