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ITIL 4 Strategic Leader

Domain 13Objective 3

Know How to Explain the Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk (11.10, 11.11, 11.12 Including Subsections for All) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)

Part of the Understand the risks and opportunities of Digital and IT Strategy domain, which makes up ~11% of our current practice bank.

27questions here
6free pages
8concepts

Questions 11–15

  1. 11application · medium

    A global bank operates in multiple countries with varying data protection laws. The bank's risk appetite is to 'maintain a strong reputation and comply with all regulations.' However, a new AI-driven customer service tool is being developed that could significantly improve customer satisfaction. The tool requires processing customer data in a way that is compliant in some countries but not in others. What should the bank do?

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  2. 12expert · hard

    A pharmaceutical company is developing a new digital health platform. The company's risk appetite is high for research and development but very low for patient data privacy. The platform will collect sensitive health data. The development team wants to launch a minimum viable product (MVP) quickly to gather user feedback. The privacy officer insists on a full privacy impact assessment before any launch. How should the company reconcile these conflicting positions?

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  3. 13foundation · easy

    How do risk appetite and risk tolerance influence strategic decisions in an organization?

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  4. 14foundation · easy

    Which of the following is a way an organization can adjust its risk posture?

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  5. 15foundation · easy

    Which of the following is a method for assessing an organization's current risk posture?

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