What is an example of an opportunity that can arise from digital transformation?

Reduced need for cybersecurity measures

Decreased regulatory compliance burden

Enhanced customer experience through new digital channels

How is risk management integrated into the ITIL 4 Service Value System (SVS)?

Risk management is only applied during the 'improve' value chain activity

Risk management is embedded in all components of the SVS, including guiding principles, governance, and practices

Risk management is a separate practice that operates independently of the SVS

Risk management is only relevant to the governance component of the SVS

A startup is developing a new fintech product. The founders are risk-averse and want to avoid any potential regulatory fines. However, they also need to move quickly to capture market share. How should they approach risk management to balance these concerns?

Ignore regulatory risks and launch quickly to gain a competitive advantage.

Focus on risk mitigation for high-impact regulatory risks while accepting some risks to enable speed.

Transfer all risks to a partner or insurance company.

Avoid all risks by delaying the product launch until all regulatory issues are resolved.

How does risk information support decision-making in digital strategy?

By guaranteeing that the chosen strategy will succeed

By focusing only on negative risks

By eliminating the need for strategic analysis

By providing a basis for comparing the potential benefits and drawbacks of different strategic options

ITIL 4 Strategic Leader

Domain 13Objective 1

Explain the Concept of Risk Management in the Context of a Digital Organization (11.1, 11.2, 11.3 Including Subsections for All, Risk Management Practice 2.1 & 2.4 Including All Subsections) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 5)

Part of the Understand the risks and opportunities of Digital and IT Strategy domain, which makes up ~11% of our current practice bank.

52questions here

11free pages

19concepts

Questions 21–25

21foundation · easy
What is an example of an opportunity that can arise from digital transformation?
Select an answer first
22foundation · easy
How is risk management integrated into the ITIL 4 Service Value System (SVS)?
Select an answer first
23application · medium
A startup is developing a new fintech product. The founders are risk-averse and want to avoid any potential regulatory fines. However, they also need to move quickly to capture market share. How should they approach risk management to balance these concerns?
Select an answer first
24foundation · easy
Which risk response strategy involves taking action to reduce the likelihood or impact of a risk?
Select an answer first
25foundation · easy
How does risk information support decision-making in digital strategy?
Select an answer first

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