Microsoft 365 Certified:Collaboration Communications Systems Engineer Associate
Domain 1Objective 2
Plan and Design Teams Phone and PSTN Connectivity MS-721 Practice Questions (Page 7)
Part of the Plan and design collaboration communications systems domain, which accounts for 20–25% of the MS-721 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~8–16 in this domain), expect 2–4 from this objective — we provide 60 practice questions to prepare you well beyond it. (estimate)
60questions here
12free pages
19concepts
20–25%of the exam
Questions 31–35
- 31
What is the minimum requirement for a user to make a PSTN call using Direct Routing?
Select an answer first - 32
What is required to enable Teams Phone for a shared device such as a common area phone?
Select an answer first - 33
A company wants to implement a contact center solution that integrates with Teams for their customer support agents. They need features like advanced routing, analytics, and integration with their CRM. What should they use?
Select an answer first - 34
What is the primary function of a call queue in Teams?
Select an answer first - 35
A company wants to enable SMS for a customer service number in Teams. They have a Microsoft Calling Plan with a service number. What must you configure to allow SMS to be sent and received from that number?
Select an answer first
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