What is the purpose of an auto attendant in Teams?

To answer calls and provide a menu of options to route callers

To queue calls for a group of agents

A company has a branch office with an unreliable internet connection. They want to ensure that users in that branch can still make and receive phone calls if the connection to the main data center is lost. They are using Direct Routing. What should you deploy at the branch office?

A Teams-certified IP phone with a built-in SBA

A second SBC at the branch office

A local SIP trunk with a gateway

A Survivable Branch Appliance (SBA)

Which component is essential for Direct Routing in Teams?

A Session Border Controller (SBC)

A multinational company is deploying Teams Phone with Direct Routing. They have offices in the US, Europe, and Asia. They want to minimize latency and ensure local PSTN breakout. They also need to support analog devices at a few small offices. What SBC strategy should you recommend?

Deploy SBCs in each region and connect them to Microsoft 365.

Use Microsoft Calling Plans instead of Direct Routing.

Deploy SBCs only in Europe and Asia, and use Calling Plans in the US.

Deploy a single SBC in the US and route all traffic through it.

Which solution is used to record Teams calls and meetings for compliance purposes?

Microsoft Purview compliance recording

Microsoft 365 Certified:Collaboration Communications Systems Engineer Associate

Domain 1Objective 2

Plan and Design Teams Phone and PSTN Connectivity MS-721 Practice Questions (Page 11)

Part of the Plan and design collaboration communications systems domain, which accounts for 20–25% of the MS-721 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~8–16 in this domain), expect 2–4 from this objective — we provide 60 practice questions to prepare you well beyond it. (estimate)

60questions here

12free pages

19concepts

20–25%of the exam

19 Concepts in This Objective

Teams Phone Licensing Requirements
PSTN Connectivity Requirements
Teams Phone Mobile Usage
Operator Connect Planning
SMS in Teams Design
Billing Method Recommendation
Shared Calling Planning
Service and User Phone Numbers Usage
Phone Number Porting and Acquisition
Auto Attendants and Call Queues Design
Dynamic Emergency Calling Solution
Teams Phone Device Recommendation
Analog and SIP Device Planning
Survivable Branch Appliances Usage
Direct Routing Design
Session Border Controller Solution
Compliance Recording Solution Identification
Certified Contact Center Solutions Use Cases
Queues App Use Cases

Questions 51–55

51foundation · medium
What is the purpose of an auto attendant in Teams?
Select an answer first
52application · medium
A company has a branch office with an unreliable internet connection. They want to ensure that users in that branch can still make and receive phone calls if the connection to the main data center is lost. They are using Direct Routing. What should you deploy at the branch office?
Select an answer first
53foundation · medium
Which component is essential for Direct Routing in Teams?
Select an answer first
54expert · hard
A multinational company is deploying Teams Phone with Direct Routing. They have offices in the US, Europe, and Asia. They want to minimize latency and ensure local PSTN breakout. They also need to support analog devices at a few small offices. What SBC strategy should you recommend?
Select an answer first
55foundation · medium
Which solution is used to record Teams calls and meetings for compliance purposes?
Select an answer first

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