Expert Usability Review CT-UT Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   During an expert review of a travel booking website, the expert finds that the 'Search' button on the homepage is the same color as the background, making it nearly invisible. The expert wants to document this issue effectively. Which of the following descriptions is the MOST appropriate for the issue log?

   • A'Users will not be able to book a flight because the button is invisible.'
   • B'The Search button is ugly and should be redesigned.'
   • C'The Search button color is wrong.'
   • D'The Search button has low contrast with the background, making it difficult to identify. This violates the visibility of system status heuristic and may cause users to miss the primary action.'
   Reveal Solution Discussion Select an answer first
2. 22application · medium

   A usability expert is performing a cognitive walkthrough of a new employee onboarding portal. The task is: 'The new employee must complete their benefits enrollment within 30 minutes.' The expert is at the step where the user must select a health insurance plan. The expert asks, 'Will the user know that selecting a plan is the correct action?' and determines that the page only shows a list of plan names without any descriptions or guidance. What should the expert document?

   • AA minor issue: the page is functional but could be improved with more details.
   • BA success: the user can see the list of plans and can click one.
   • CNo issue: the user will eventually figure it out by trial and error.
   • DA problem: the user may not know which plan to choose because the options lack sufficient information to make an informed decision.
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   What is the primary purpose of an expert usability review?

   • ATo statistically validate the effectiveness of a design through controlled experiments
   • BTo collect detailed feedback from a large sample of representative users
   • CTo measure user satisfaction through standardized questionnaires
   • DTo identify potential usability issues by having usability experts inspect the interface
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5. 24foundation · easy

   Why is an expert usability review considered subjective?

   • ABecause it uses automated tools to evaluate the interface
   • BBecause it requires a large sample of users
   • CBecause it relies on the expert's personal judgment and experience
   • DBecause it measures objective performance metrics
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6. 25foundation · easy

   What should be defined before starting an expert usability review to ensure it is effective?

   • AThe final release date of the product
   • BThe scope and focus of the review
   • CThe names of all team members
   • DThe color scheme of the user interface
   Reveal Solution Discussion Select an answer first