Expert Usability Review CT-UT Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A usability expert is reviewing a new project collaboration tool. The expert notices that the 'Delete Project' option is located directly next to the 'Archive Project' option in a dropdown menu, with no visual separation. The expert recalls that users often accidentally delete projects when they intend to archive them. Which heuristic is MOST directly violated?

   • AUser control and freedom – the user cannot undo a deletion.
   • BConsistency and standards – the menu items are not in a standard order.
   • CRecognition rather than recall – the user must remember which option is which.
   • DError prevention – the design should prevent the user from accidentally selecting a destructive action.
   Reveal Solution Discussion Select an answer first
2. 2expert · hard

   A usability expert has completed a heuristic evaluation of a project management tool and identified 15 potential issues. The product owner asks the expert to present the findings to stakeholders and wants to know if the tool is 'ready to ship.' The expert knows that no user testing has been conducted. What is the MOST appropriate response regarding the validity of the expert review findings?

   • AState that the tool is ready to ship because the expert review found no critical severity issues.
   • BPresent the findings as potential issues, clearly stating that expert review identifies likely problems but cannot confirm real-user impact without usability testing.
   • CRefuse to present the findings because expert reviews are not valid without user testing.
   • DRecommend shipping immediately and conducting user testing after release to save time.
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   What is an ethical responsibility of a usability expert during a review?

   • ATo ensure the product is released on schedule
   • BTo keep findings confidential from the development team
   • CTo report findings honestly and avoid conflicts of interest
   • DTo only report issues that are easy to fix
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   In a cognitive walkthrough, what is the evaluator trying to determine for each step of a task?

   • AWhether the step is implemented efficiently in code
   • BWhether the step is visually appealing
   • CWhether the step is consistent with company branding
   • DWhether the user would know what to do at that step
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A usability expert has completed an expert review of a new customer support portal and identified several issues. The expert is writing the report for the development team. The team has asked for a clear list of what to fix first. Which element is MOST important to include in the report to help the team prioritize?

   • AA detailed description of the expert's review process.
   • BA list of all the heuristics used during the review.
   • CA summary of the expert's personal opinion about the overall design.
   • DA severity rating for each issue, such as high, medium, or low.
   Reveal Solution Discussion Select an answer first