Informal Usability Review CT-UT Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A note-taker is capturing observations during an informal usability review. The facilitator notices that the note-taker is writing down interpretations as if they were facts. What is the best way to handle this?

   • AStop the session and correct the note-taker immediately.
   • BQuietly signal the note-taker to distinguish between observations and interpretations in their notes.
   • CIgnore the issue, as the note-taker's interpretations are also valuable.
   • DLet the note-taker continue, and clarify the notes during the analysis phase.
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2. 2application · medium

   After conducting an informal usability review, a UX researcher has a list of observations and quotes. What is the best way to report the findings to stakeholders?

   • AProvide a summary of key themes, supported by specific quotes and observations, and suggest prioritized recommendations.
   • BList every observation in chronological order without any synthesis or recommendations.
   • CShare only the positive feedback to keep the team motivated and avoid conflict.
   • DPresent a detailed statistical analysis of task completion times and error rates.
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4. 3foundation · easy

   What is the primary role of the facilitator in an informal usability review?

   • ATo guide the session, keep it on track, and encourage participants to think aloud
   • BTo fix any usability issues that arise during the session
   • CTo record all user actions and comments verbatim
   • DTo make design decisions based on the feedback
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5. 4foundation · easy

   How should the facilitator observe users during an informal usability review?

   • ABy watching quietly and noting where users struggle or hesitate
   • BBy asking leading questions to confirm the facilitator's assumptions
   • CBy interrupting frequently to ask for explanations after each action
   • DBy giving hints and suggestions to help users complete tasks faster
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6. 5expert · hard

   A product team has a limited budget and needs to decide between an informal usability review and a formal usability test for a new feature. The feature is complex and has high business impact, but the team needs results quickly to meet a release deadline. What is the most appropriate decision?

   • ASkip usability testing entirely and rely on the team's experience, since the deadline is tight.
   • BConduct an informal usability review first to get quick feedback, then plan a formal test later if time and budget allow.
   • CConduct a formal usability test with a large sample to ensure statistical confidence, even if it delays the release.
   • DConduct only a formal test after the release, using the production data to identify issues.
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