Expert Usability Review CT-UT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   Which skill is most important for a usability expert performing an expert review?

   • ADeep knowledge of usability principles and heuristics
   • BAdvanced programming skills in multiple languages
   • CExpertise in graphic design and visual aesthetics
   • DAbility to recruit and manage test participants
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Which of the following is an essential input for preparing an expert usability review?

   • AThe marketing budget for the product
   • BUser profiles and usage context
   • CThe programming language used to develop the product
   • DA list of all known bugs in the system
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   How do expert reviews complement user-based testing?

   • AExpert reviews are only useful after user testing is complete
   • BExpert reviews replace the need for user testing
   • CExpert reviews are more accurate than user testing
   • DExpert reviews can find issues early and cheaply, while user testing reveals real user behavior
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A usability expert is conducting a cognitive walkthrough of a mobile banking app's new 'Report Lost Card' feature. The target user is a stressed customer who has just lost their wallet. The expert defines the task as: 'The user must successfully block the card within 3 minutes.' During the walkthrough, the expert asks, 'Will the user know what to do at this step?' and finds that the first screen only shows a 'Get Started' button with no context. What is the most appropriate NEXT action for the expert?

   • ARecord the step as a failure because the user lacks the contextual information needed to proceed confidently.
   • BAssume the user will understand because the button is prominent and the task is urgent.
   • CSkip this step and continue the walkthrough, as the user will likely click the only available button.
   • DImmediately recommend adding a tutorial video to the first screen.
   Reveal Solution Discussion Select an answer first
6. 15expert · hard

   An expert review of a stock trading app reveals two issues: (1) a typo in a tooltip that says 'Sell' instead of 'Buy' on the confirmation dialog, and (2) a missing 'Confirm' button on the final trade execution screen, which requires the user to double-tap a small icon. The app is used by professional traders who execute dozens of trades per day. Which issue should be prioritized for remediation?

   • ANeither should be prioritized because professional traders are experienced and can work around these issues.
   • BThe typo in the tooltip, because it is misleading and could cause a user to make a wrong trade.
   • CBoth should be prioritized equally because both could cause financial loss.
   • DThe missing 'Confirm' button, because it affects the core task frequency and could lead to accidental trades.
   Reveal Solution Discussion Select an answer first