Change Management and AI Enablement CAIPM Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A retail company is deploying an AI forecasting tool that will change how store managers order inventory. The change team has identified store managers as key stakeholders. Which engagement strategy best addresses their likely concerns about job relevance and loss of control?

   • AAnnounce the new tool at a company-wide meeting and require all managers to attend training.
   • BProvide a helpdesk for managers to report technical issues with the AI tool.
   • CSend a weekly email newsletter explaining the AI tool's features and benefits.
   • DInvolve store managers in pilot design and give them authority to override AI recommendations during the pilot.
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2. 22foundation · easy

   In the ADKAR model, what does the 'K' stand for?

   • AKotter's principles
   • BKnowledge
   • CKickoff
   • DKey stakeholders
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4. 23foundation · easy

   What is the primary goal of an AI enablement strategy?

   • ATo create a separate AI department isolated from the rest of the business
   • BTo align AI adoption with the organization's business goals and objectives
   • CTo purchase the most advanced AI technology available
   • DTo replace all human decision-making with automated systems
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5. 24foundation · easy

   What does assessing organizational readiness for AI change primarily measure?

   • AThe accuracy of the AI model on historical data
   • BThe organization's ability and willingness to adopt the AI change
   • CThe number of AI vendors available in the market
   • DThe cost of AI implementation compared to competitors
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6. 25expert · hard

   A manufacturing company has successfully deployed an AI quality-inspection system. Six months later, the program manager notices that some operators have reverted to manual inspection methods. The company wants to sustain the AI change and improve continuously. Which set of actions is most effective?

   • AReplace the AI system with a newer version immediately
   • BIncrease the frequency of performance reports to management to monitor usage
   • CMandate that operators use the AI system and penalize non-compliance
   • DAnalyze usage data to identify why operators reverted, then provide targeted refresher training and adjust the AI system based on feedback
   Reveal Solution Discussion Select an answer first