Change Management and AI Enablement CAIPM Practice Questions (Page 12)

Questions 56–59

1. 56application · medium

   A manufacturing company is rolling out an AI-based predictive maintenance system. The maintenance technicians are worried that the AI will replace their jobs, and they have low trust in the system's recommendations. The program manager must design a communication plan to address these concerns. Which communication strategy is most effective?

   • AHold town-hall meetings where technicians can ask questions and see a live demo of the AI system
   • BAnnounce the change only after the system is fully deployed to minimize disruption
   • CProvide a FAQ document that focuses solely on the system's cost savings
   • DSend a weekly email newsletter highlighting the AI system's technical capabilities
   Reveal Solution Discussion Select an answer first
2. 57application · medium

   A software company has successfully deployed an AI code-review assistant. To sustain the change and foster continuous improvement, the program manager should implement which practice?

   • AStop all training and communication now that the system is deployed
   • BKeep the AI system unchanged to ensure stability
   • CEstablish a feedback loop where developers can report issues and suggest improvements, and schedule regular reviews of the AI's performance
   • DReplace the AI system with a newer version every year without consulting users
   Reveal Solution Discussion Select an answer first
4. 58foundation · easy

   Which metric is most appropriate for evaluating the impact of an AI change initiative?

   • AThe number of AI models in development
   • BThe total amount of training data stored
   • CThe number of lines of code in the AI system
   • DThe percentage of employees actively using the AI tool after deployment
   Reveal Solution Discussion Select an answer first
5. 59expert · hard

   A law firm is adopting an AI legal research tool. The partners want rapid adoption, but the associates are concerned about the tool's reliability. The training budget is limited. Which training strategy best balances speed, cost, and effectiveness?

   • AHire an external trainer for a full-day workshop for all associates.
   • BDelay training until the tool has been used for six months and proven reliable.
   • CCreate a comprehensive user manual and distribute it to all associates.
   • DProvide a short, mandatory e-learning module on core features, followed by a peer-mentoring program where early adopters support their colleagues.
   Reveal Solution Discussion Select an answer first