A Windows update fails with error 0x80070005, which indicates an access denied error. You have already confirmed that the user has administrator privileges. What should you do next?

Disable the antivirus software.

Run Windows Update Troubleshooter.

A Windows 10 update fails with error 0x80070020, and you suspect a file is locked by another process. You have already tried stopping the Windows Update service and renaming the SoftwareDistribution folder, but the error persists. What should you do next?

Reset Windows Update components manually.

Perform a clean boot to disable startup programs.

Use Resource Monitor to identify the process locking the file.

Run CHKDSK to repair file system errors.

A Windows system displays a 'Stop code' blue screen error. Which of the following is the MOST appropriate first step to interpret the error?

Immediately reinstall the operating system

Note the stop code and search for its meaning

CompTIAA+ Core 2

Domain 3Objective 1

OS Issues 220-1202 Practice Questions (Page 7)

Part of the Software troubleshooting domain, which accounts for 23% of the 220-1202 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~8–14 in this domain), expect 3–5 from this objective — we provide 33 practice questions to prepare you well beyond it. (estimate)

33questions here

7free pages

9concepts

23%of the exam

Questions 31–33

31application · medium
A Windows update fails with error 0x80070005, which indicates an access denied error. You have already confirmed that the user has administrator privileges. What should you do next?
Select an answer first
32expert · hard
A Windows 10 update fails with error 0x80070020, and you suspect a file is locked by another process. You have already tried stopping the Windows Update service and renaming the SoftwareDistribution folder, but the error persists. What should you do next?
Select an answer first
33foundation · easy
A Windows system displays a 'Stop code' blue screen error. Which of the following is the MOST appropriate first step to interpret the error?
Select an answer first

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