CiscoCertified Support Technician (CCST) IT Support
Domain 4Objective 2
4.2. Assist Users in Resolving MacOS Operating System Issues. 100-140 Practice Questions (Page 4)
Part of the Operating System and Application Issues domain, which makes up ~25% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~5–9 in this domain), expect 1–2 from this objective — we provide 48 practice questions to prepare you well beyond it. (estimate)
48questions here
10free pages
11concepts
Questions 16–20
- 16
Which macOS feature helps extend battery life by reducing background activity when the Mac is on battery power?
Select an answer first - 17
An app requests permission to access the microphone. In which System Settings section will the user find the toggle to allow or deny this access?
Select an answer first - 18
A user wants to ensure their Desktop and Documents folders are backed up to iCloud so they can access them from another Mac. They have already enabled iCloud Drive. What additional step is required?
Select an answer first - 19
In Google Chrome on macOS, where can a user find the option to clear browsing data?
Select an answer first - 20
A user reports that their MacBook Pro becomes extremely hot and the fan runs at full speed whenever they open a specific video-editing application. Activity Monitor shows the application using 150% CPU continuously. The user needs to keep working in other applications while the video editor is closed. What should you instruct the user to do first?
Select an answer first
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