A project manager wants to keep the team informed about the status of a project without sending lengthy emails. Which Chatter use case best fits this scenario?

Posting project updates to a Chatter group so all team members can see and comment on the latest progress.

Creating a workflow rule to notify the team of project changes.

Creating a custom report to track project milestones.

Sending an email to the team using Salesforce's email integration.

A marketing manager wants to measure the engagement generated by the company's posts on external social networks. The company uses Salesforce and has integrated social accounts. The manager wants to see metrics like likes, shares, and comments in a dashboard. What should the admin do?

Create a custom report on the Social Post object and add it to a dashboard.

Use the Chatter feed to track engagement by counting likes and comments on internal posts.

Export social media data to a third-party tool and import it into Salesforce manually.

Enable Chatter and ask employees to manually log engagement in a custom object.

What is the primary purpose of Salesforce Chatter?

To provide a real-time collaboration platform for users to share information and work together within Salesforce.

To create custom reports and dashboards for business analytics.

To automate business processes and approvals within an organization.

To manage customer support cases and service-level agreements.

Which of the following is a core capability of Chatter?

Building and running Apex triggers and classes.

Posting updates to a feed and commenting on posts.

Configuring security permissions and sharing rules.

Creating and managing custom objects and fields.

SalesforceCertified Platform App Builder

Domain 5Objective 1

Describe the Capabilities of and Use Cases for Social Features. PLATFORM-APP-BUILDER Practice Questions (Page 6)

Part of the SOCIAL domain, which accounts for 3% of the PLATFORM-APP-BUILDER exam.

29questions here

6free pages

7concepts

3%of the exam

Questions 26–29

26foundation · easy
A project manager wants to keep the team informed about the status of a project without sending lengthy emails. Which Chatter use case best fits this scenario?
Select an answer first
27application · medium
A marketing manager wants to measure the engagement generated by the company's posts on external social networks. The company uses Salesforce and has integrated social accounts. The manager wants to see metrics like likes, shares, and comments in a dashboard. What should the admin do?
Select an answer first
28foundation · easy
What is the primary purpose of Salesforce Chatter?
Select an answer first
29foundation · easy
Which of the following is a core capability of Chatter?
Select an answer first

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