Describe the Capabilities of the Salesforce Mobile App. PLATFORM-ADMINISTRATOR Practice Questions (Page 4)

Questions 16–20

1. 16application · easy

   A sales rep is on a customer call and needs to quickly update the status of an opportunity to 'Closed Won'. He has the Salesforce Mobile App open and is viewing the opportunity record. What should he do?

   • ANavigate to the Opportunities tab and find the record in the list.
   • BAsk a colleague to update the record from the desktop version.
   • CTap the 'Edit' button on the opportunity record and change the status field.
   • DUse the global search to find the opportunity and then edit it.
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A user is trying to view a report in the Salesforce Mobile App but the report is not listed in the Reports tab. What is the most likely reason?

   • AThe report was deleted from the recycle bin.
   • BReports are not available in the Salesforce Mobile App.
   • CThe report is in a folder that the user does not have access to.
   • DThe user needs to download the report to view it.
   Reveal Solution Discussion Select an answer first
4. 18foundation · easy

   Which of the following can an administrator customize in the Salesforce Mobile App?

   • AThe app's source code
   • BThe mobile operating system's security settings
   • CBranding and navigation settings
   • DThe underlying database schema
   Reveal Solution Discussion Select an answer first
5. 19expert · hard

   A company has a strict security policy. They want to ensure that the Salesforce Mobile App can only be accessed with a passcode, and they want to be able to remotely wipe the app data if a device is lost. They are also considering using a Mobile Device Management (MDM) solution. What is the relationship between the native mobile app security features and MDM?

   • AThe native passcode and remote wipe features are only available for devices enrolled in MDM.
   • BMDM can only manage the device, not the Salesforce app, so it cannot enforce these settings.
   • CMDM is required to enable the passcode and remote wipe features in the Salesforce Mobile App.
   • DMDM can enforce the passcode and remote wipe settings, but the native features are also available without MDM.
   Reveal Solution Discussion Select an answer first
6. 20application · medium

   A user has lost their phone, which had the Salesforce Mobile App installed. The administrator needs to ensure that the company data on the phone cannot be accessed. What is the most appropriate action?

   • AContact the user and ask them to remotely wipe the entire phone.
   • BPerform a remote wipe of the Salesforce app data from the admin console.
   • CChange the user's Salesforce password.
   • DDeactivate the user's Salesforce account.
   Reveal Solution Discussion Select an answer first