In Salesforce, where do sales users access the Engage features after setup?

From the Marketing Cloud Account Engagement classic application only

From a separate Engage mobile app

From the Engage Lightning component on the lead or contact record

A company has been using Pardot and Salesforce CRM for years, but they have never enabled Engage. The administrator is now tasked with enabling Engage for the sales team. During the setup, the administrator notices that the CRM integration is already active. What is the next step the administrator should take to enable Engage?

Reinstall the CRM integration to ensure it is compatible with Engage.

Enable the Engage feature in Pardot settings and assign Engage licenses to the sales users.

Install the Engage managed package from the AppExchange.

Create a new Pardot business unit specifically for Engage.

How can administrators control which content sales users see in the Engage library?

By deleting content that should not be used

By using the Engage settings tab in Salesforce

By setting folder permissions and visibility rules in the Engage library

By creating separate Salesforce profiles for each sales user

What is the role of the Salesforce CRM integration in supporting Salesforce Engage?

It allows Engage to sync prospect and lead data between Marketing Cloud Account Engagement and Salesforce

It provides a backup of all email templates in Salesforce

It replaces the need for a Marketing Cloud Account Engagement subscription

It enables sales users to access Engage without a Salesforce license

A sales organization has multiple teams (e.g., Enterprise, Mid-Market, SMB) that use Engage. The marketing team wants to ensure that each team only sees the templates and content relevant to their segment. What is the best way to organize the Engage library to meet this requirement?

Create separate Engage libraries for each team.

Use Salesforce record types to filter Engage templates for each team.

Create folders in the Engage library for each team and set folder-level permissions to control visibility.

Create a single folder with all templates and rely on naming conventions to help users find the right ones.

SalesforceCertified Marketing Cloud Account Engagement Consultant

Domain 9Objective 1

Configure Salesforce Engage for Sales Use. MARKETING-CLOUD-ACCOUNT-ENGAGEMENT-CONSULTANT Practice Questions (Page 1)

Part of the SALESFORCE ENGAGE domain, which accounts for 5% of the MARKETING-CLOUD-ACCOUNT-ENGAGEMENT-CONSULTANT exam.

27questions here

6free pages

8concepts

5%of the exam

Questions 1–5

1foundation · easy
In Salesforce, where do sales users access the Engage features after setup?
Select an answer first
2expert · hard
A company has been using Pardot and Salesforce CRM for years, but they have never enabled Engage. The administrator is now tasked with enabling Engage for the sales team. During the setup, the administrator notices that the CRM integration is already active. What is the next step the administrator should take to enable Engage?
Select an answer first
3foundation · easy
How can administrators control which content sales users see in the Engage library?
Select an answer first
4foundation · easy
What is the role of the Salesforce CRM integration in supporting Salesforce Engage?
Select an answer first
5application · medium
A sales organization has multiple teams (e.g., Enterprise, Mid-Market, SMB) that use Engage. The marketing team wants to ensure that each team only sees the templates and content relevant to their segment. What is the best way to organize the Engage library to meet this requirement?
Select an answer first

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