What is the impact of marking a response as the best answer in Chatter Questions?

The response is highlighted and appears more prominently to viewers

The response is automatically translated into multiple languages

The response is locked and cannot be edited

The response is sent to all users in the organization

What is the primary purpose of Chatter Questions in Salesforce?

To allow users to post a question and receive answers from the broader community or organization

To send a private message to a specific expert for a one-on-one answer

To create a structured FAQ page with pre-approved answers only

To store documents and files for team collaboration

Which of the following is a collaboration feature available within a Chatter Group?

Creating a custom object record

Sharing files directly in the group feed

A user has asked a question in a Chatter group and received several answers. One answer is factually correct and well-explained. The user wants to ensure this answer is seen as the authoritative response. What should the user do?

Reply to the answer saying 'thanks'

A manager wants to create a Chatter group for a sensitive HR project. The group should not be discoverable by employees who are not members, and membership should be controlled by the manager. Which group type and membership setting should be used?

Private group with open membership

Unlisted group with open membership

Public group with open membership

Private group with manager-controlled membership

SalesforceCertified Experience Cloud Consultant

Domain 6Objective 3

Explain the Capabilities of Chatter Questions and Chatter Groups. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 5)

Part of the CONTENT domain, which accounts for 8% of the EXPERIENCE-CLOUD-CONSULTANT exam.

31questions here

7free pages

9concepts

8%of the exam

Questions 21–25

21foundation · easy
What is the impact of marking a response as the best answer in Chatter Questions?
Select an answer first
22foundation · easy
What is the primary purpose of Chatter Questions in Salesforce?
Select an answer first
23foundation · easy
Which of the following is a collaboration feature available within a Chatter Group?
Select an answer first
24application · easy
A user has asked a question in a Chatter group and received several answers. One answer is factually correct and well-explained. The user wants to ensure this answer is seen as the authoritative response. What should the user do?
Select an answer first
25application · medium
A manager wants to create a Chatter group for a sensitive HR project. The group should not be discoverable by employees who are not members, and membership should be controlled by the manager. Which group type and membership setting should be used?
Select an answer first

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