A user wants to ask a question to a specific department within the company to get a quick answer. The user does not want the question to be visible to the entire company. What should the user do when posting the question in Chatter?

Post the question in a public group that the department follows

Post the question to the department's private group

Post the question on the user's profile

Post the question in the company-wide feed

When is a Chatter Group more suitable than a Chatter Question?

When a user wants to ask a one-off question to the entire company

When a department wants a shared space for ongoing discussions and file sharing

When a user wants to upvote responses

When a user needs to mark a response as the best answer

In which scenario is using Chatter Questions more appropriate than a Chatter Group?

When a user needs a specific answer to a problem and wants input from a broad audience

When a team needs a persistent space to share ongoing project updates

When users need to collaborate on a document in real time

When an administrator wants to broadcast an announcement to all employees

SalesforceCertified Experience Cloud Consultant

Domain 6Objective 3

Explain the Capabilities of Chatter Questions and Chatter Groups. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 3)

Part of the CONTENT domain, which accounts for 8% of the EXPERIENCE-CLOUD-CONSULTANT exam.

31questions here

7free pages

9concepts

8%of the exam

Questions 11–15

11application · medium
A user wants to ask a question to a specific department within the company to get a quick answer. The user does not want the question to be visible to the entire company. What should the user do when posting the question in Chatter?
Select an answer first
12foundation · easy
When is a Chatter Group more suitable than a Chatter Question?
Select an answer first
13application · easy
A company wants to encourage employees to share knowledge by asking questions and getting answers from colleagues. They want the answers to be easily discoverable and to recognize the most helpful responses. Which Chatter feature should they promote?
Select an answer first
14foundation · easy
In which scenario is using Chatter Questions more appropriate than a Chatter Group?
Select an answer first
15application · medium
A Chatter group manager wants to allow a specific member to moderate posts and manage membership, but does not want to give them full control over the group's settings. What role should the manager assign to this member?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to EXPERIENCE-CLOUD-CONSULTANT

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Salesforce. “EXPERIENCE-CLOUD-CONSULTANT” is a trademark of its owner, used for identification only.

Explain the Capabilities of Chatter Questions and Chatter Groups. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 3)

Questions 11–15

A user wants to ask a question to a specific department within the company to get a quick answer. The user does not want the question to be visible to the entire company. What should the user do when posting the question in Chatter?

When is a Chatter Group more suitable than a Chatter Question?

A company wants to encourage employees to share knowledge by asking questions and getting answers from colleagues. They want the answers to be easily discoverable and to recognize the most helpful responses. Which Chatter feature should they promote?

In which scenario is using Chatter Questions more appropriate than a Chatter Group?

A Chatter group manager wants to allow a specific member to moderate posts and manage membership, but does not want to give them full control over the group's settings. What role should the manager assign to this member?

Keep studying — CONTENT