Evaluate Integration Strategies for a Given Use Case. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Which factor is MOST likely to increase the long-term maintenance cost of an integration built with custom Apex?

   • AThe need for developer expertise to modify and debug the code
   • BThe number of Experience Cloud licenses
   • CThe visual design of the portal
   • DThe use of standard Salesforce objects
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A company has an Experience Cloud portal for customers to submit support cases. When a case is created in the portal, the system must immediately notify an external ticketing system via a REST API. The external system occasionally returns errors, and the business requires that no notifications are lost. Which pattern should the consultant use?

   • AUse a scheduled Apex job every hour to query new cases and call the external API.
   • BUse a Flow with an HTTP callout action directly after case creation.
   • CUse a Platform Event published after case creation, with a subscriber flow that calls the external API and retries on failure.
   • DUse a synchronous Apex callout in the case trigger to call the external API immediately.
   Reveal Solution Discussion Select an answer first
4. 18foundation · easy

   What is the primary purpose of implementing retry logic in an integration?

   • ATo increase the number of API calls made
   • BTo handle transient failures by reattempting the operation
   • CTo bypass security checks
   • DTo reduce the need for monitoring
   Reveal Solution Discussion Select an answer first
5. 19application · medium

   A company has an Experience Cloud portal for partners to submit leads. The leads must be sent to an external marketing automation system. The marketing system requires an API key in the header for authentication. What is the simplest way to configure this integration?

   • AUse Platform Events to send the lead data to the marketing system.
   • BUse External Services with OAuth 2.0 authentication.
   • CUse a custom Apex class that hardcodes the API key.
   • DUse Apex REST with a Named Credential that includes the API key as a header.
   Reveal Solution Discussion Select an answer first
6. 20foundation · easy

   Which tool or feature is commonly used to monitor the health and performance of integrations in Salesforce?

   • AData Import Wizard
   • BLightning App Builder
   • CEvent Monitoring
   • DFlow Builder
   Reveal Solution Discussion Select an answer first