Determine How to Set up Email for Community Users. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Where can an administrator enable and customize email notifications for a community?

   • AIn the email-to-community settings
   • BIn the community's Workspace or Setup
   • CIn the email template editor
   • DIn the email deliverability settings
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2. 17expert · hard

   A company enables Email-to-Community for its partner community. Partners can post by emailing a specific address. After launch, the administrator finds that some partners' emails are not appearing as posts, and those partners report receiving 'delivery failed' bounce messages. The administrator has verified the routing address is correct and the Email-to-Community feature is enabled. What should the administrator do next to diagnose the issue?

   • ACheck whether the partners' email addresses are on the org's bounced email list and remove them if they are.
   • BChange the Email Deliverability level to 'All email' to ensure all partner emails are accepted.
   • CDisable and re-enable the Email-to-Community feature to reset the routing address.
   • DCreate a new email template for Email-to-Community posts to ensure the emails are processed.
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4. 18application · medium

   A community administrator notices that a member's email address is on the bounced email list, and the member is not receiving notifications. The administrator has verified that the email address is valid and the member wants to receive emails. What should the administrator do to restore email delivery to this member?

   • ACreate a new email template and assign it to the notifications.
   • BRemove the member's email address from the bounced email list.
   • CDisable and re-enable the email notifications for that member.
   • DChange the Email Deliverability level to 'All email' to bypass the bounced list.
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5. 19foundation · easy

   What does Salesforce do when an email sent to a community user bounces?

   • AIt can mark the email address as bounced and stop sending to it
   • BIt automatically creates a new email address for the user
   • CIt deletes the user's account
   • DIt sends a notification to the user's manager
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6. 20application · medium

   An Experience Cloud site for a professional association wants to notify members when a new discussion is posted. The administrator has created a custom template and wants to ensure it is used for the 'New Discussion' notification. Which configuration step is required?

   • AChange the Email Deliverability level to 'All email' to allow the template to be sent.
   • BSet the 'New Discussion' notification to 'High Priority' to ensure the template is applied.
   • CSelect the custom template in the 'New Discussion' notification's 'Email Template' field.
   • DEnable the 'Email-to-Community' feature to send the notification.
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