Determine How to Set up Email for Community Users. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A community administrator wants to send a personalized welcome email to new members that includes their username and a link to set a password. The administrator has created a custom email template with merge fields. What is the next step to ensure this template is used?

   • ACreate a workflow rule to send the template when a new member is created.
   • BAssign the template to the 'New Member' notification in the community's Email Settings.
   • CEnable the 'Email-to-Community' feature to send the welcome email.
   • DSet the template as the default template in the Email Deliverability settings.
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2. 12foundation · easy

   What is the purpose of an email template in the context of community user communications?

   • ATo control whether community users can send emails
   • BTo manage bounced emails from community users
   • CTo define the content and formatting of emails sent to community users
   • DTo enable community users to post to the community via email
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4. 13application · medium

   A community administrator wants to ensure that members receive an email when someone replies to their post. The administrator has created a custom template for this notification. Which notification should the administrator configure to use this template?

   • AThe 'New Member' notification.
   • BThe 'New Post' notification.
   • CThe 'New Reply' notification.
   • DThe 'Email-to-Community' settings.
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5. 14foundation · easy

   Which Salesforce feature allows community users to receive email notifications about activity in their community?

   • AEmail deliverability
   • BEmail templates
   • CEmail notifications
   • DEmail-to-community
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6. 15expert · hard

   A B2B company's Experience Cloud site sends notifications to partners. The administrator notices that the 'Bounced Email' list is growing, and some partners report they never receive emails. The administrator wants to maintain deliverability while ensuring legitimate partners continue to receive notifications. Which approach best addresses this situation?

   • AImmediately remove all bounced addresses from the list and re-enable email sending to them.
   • BSet the Email Deliverability level to 'All email' to bypass the bounce handling and ensure all emails are sent.
   • CReview the bounced email list, identify addresses with permanent failures, and remove only those from the list while keeping temporary failures for retry.
   • DDisable email notifications for all partners to prevent further bounces.
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