Given an Unexpected Result in the Amendment / Renewal Data Flow, Determine Investigations Paths That Will Resolve the Issue. CPQ-ADMINISTRATOR Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A renewal quote was generated, but one subscription line is missing. The subscription line is active and has a 'Renewal Eligible' checkbox checked. The admin has verified the renewal opportunity's account and contact are correct. What should the admin investigate next?

   • AThe subscription's 'End Date' to see if it is in the past.
   • BThe product's price book entry to see if it is inactive.
   • CThe renewal quote's 'Status' to see if it is 'Draft'.
   • DThe subscription's 'Renewal Method' field to see if it is set to 'Do Not Renew'.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A renewal quote shows incorrect pricing for a product that was amended mid-term. The subscription's current price is correct, but the renewal quote uses the original price. What should the admin investigate?

   • AThe product's price book entry to see if the list price was changed after the amendment.
   • BThe amendment's effective date to ensure it was applied to the subscription.
   • CThe renewal quote's pricing method and whether it uses the current subscription price or the original price book price.
   • DThe subscription's term to see if it was extended incorrectly.
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   When a renewal is generated in CPQ, what happens to the original subscription?

   • AIt is extended to the new end date, and the renewal subscription is not created.
   • BIts end date is set to the day before the renewal start date, and a new subscription is created for the renewal term.
   • CIt remains active with the same end date, and the renewal subscription is created with a new end date.
   • DIt is deleted and replaced by the renewal subscription.
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   An admin creates an amendment to change the quantity of a subscription line from 10 to 15. After syncing, the subscription shows a quantity of 25. The amendment was created with the 'Replace' action. What should the admin investigate?

   • AThe validation rule on the subscription that might prevent quantity changes.
   • BThe amendment's 'Quantity' field to ensure it was set to 15, not 15 as an increment.
   • CThe subscription's 'Quantity' field before the amendment to see if it was already 15.
   • DThe price book entry's 'Quantity Factor' to see if it multiplies the entered quantity.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   In the CPQ renewal data flow, which record is created first when a renewal is generated from an existing subscription?

   • AA new subscription with the renewal term dates.
   • BAn amendment quote to adjust the original subscription's end date.
   • CA renewal quote with line items copied from the original subscription.
   • DA contract record with the new term dates.
   Reveal Solution Discussion Select an answer first