Given an Unexpected Result in the Amendment / Renewal Data Flow, Determine Investigations Paths That Will Resolve the Issue. CPQ-ADMINISTRATOR Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A renewal opportunity was generated, but the renewal quote's subscription start date is one month earlier than expected. The original subscription had a start date of January 1 and a term of 12 months. What should the admin investigate?

   • AThe price book entry's 'Effective Date' to see if it affects the renewal.
   • BThe renewal opportunity's 'Renewal Date' field and the subscription's 'Renewal Date' field.
   • CThe subscription's 'End Date' to see if it was manually changed.
   • DThe account's 'Billing Day' to see if it shifts the start date.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   An admin notices that an amendment to a subscription results in the subscription's quantity being doubled instead of replaced. The amendment was created with the 'Add' action. What is the most likely cause and investigation path?

   • AThe subscription's quantity field was locked by a validation rule, preventing the update.
   • BThe price book entry has a quantity factor that multiplies the entered quantity.
   • CThe amendment's effective date caused a proration that duplicated the line.
   • DThe amendment's action was set to 'Add' instead of 'Replace', so the quantity was added to the existing quantity.
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   An admin is troubleshooting an amendment that failed to update the subscription's end date. The amendment was successfully synced, but the subscription's end date remains unchanged. Which investigation path should the admin take?

   • AVerify that the subscription's 'Status' is 'Active' and not 'Pending'.
   • BCheck the amendment's 'Change to Term' field and the subscription's 'Term' field to see if the change was captured.
   • CReview the price book entry for the product to ensure the term is still valid.
   • DCheck the account's billing cycle to see if it affects the end date.
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   A CPQ administrator notices that a renewal quote shows a price that is much lower than the original subscription's price. Which symptom of an unexpected result does this represent?

   • AMissing lines on the renewal quote.
   • BWrong subscription dates on the renewal.
   • CDuplicate lines on the renewal quote.
   • DIncorrect pricing on the renewal quote.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   A CPQ administrator is troubleshooting an amendment where the new subscription's start date is earlier than the amendment effective date. Which symptom of an unexpected result does this indicate?

   • AIncorrect pricing on the amendment.
   • BMissing lines on the amendment.
   • CWrong subscription dates on the amendment.
   • DDuplicate lines on the amendment.
   Reveal Solution Discussion Select an answer first